Team Leader Customer Interior Service (a) 100% — Geberit
- Location
- Rapperswil-Jona
- Contract
- other
- Posted
- 2 days ago
Role overview
MAIN TASKS
You lead a dedicated in-house service team of around 18 employees and shape the service culture sustainably with your personality, your leadership understanding and your customer orientation.
- MAIN TASKS
- You lead a dedicated in-house service team of around 18 employees and shape the service culture sustainably with your personality, your leadership understanding and your customer orientation.
Contacts
- Together with your team, you are responsible for the professional handling of customer concerns by telephone and e-mail, the efficient scheduling of service assignments and the reliable handling of administrative processes in customer service.
- You ensure a high level of customer satisfaction, service quality and the continuous development of customer service. You also take on the following tasks:
- Responsibility for professional and human leadership, promotion and further development of the team
- Ensuring a customer-oriented, high-performance and appreciative service culture
- Coaching and development of employees as well as promotion of personal responsibility and continuous improvement
- Management and further development of day-to-day operations with focus on efficiency, quality and customer satisfaction
- Analysis of relevant key figures and derivation of suitable measures for the continuous optimization of services, processes and resources
- Active cooperation with internal interfaces
- Perform operational tasks in day-to-day business to ensure customer proximity and support the team PROFILE
- For this responsible position, we are looking for a convincing leader who has already successfully led teams in the customer service environment and develops employees with enthusiasm, clarity and appreciation. You also bring the following:
Additional details
- You ensure a high level of customer satisfaction, service quality and the continuous development of customer service. You also take on the following tasks:
- Perform operational tasks in day-to-day business to ensure customer proximity and support the team
- For this responsible position, we are looking for a convincing leader who has already successfully led teams in the customer service environment and develops employees with enthusiasm, clarity and appreciation. You also bring the following:
Notes and original content
- You ensure a high level of customer satisfaction, service quality and the continuous development of customer service.
- You also take on the following tasks:
- For this responsible position, we are looking for a convincing leader who has already successfully led teams in the customer service environment and develops employees with enthusiasm, clarity and appreciation.
- You also bring the following:
Questions about this listing
What salary does Geberit offer for this role?
Geberit lists CHF 57'500 - 87'000 gross per year for this position in Rapperswil-Jona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Geberit offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Geberit during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at Geberit?
Use the "Apply now" button on this page — it links directly to Geberit's original listing at jobs.geberit.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
