Case handler/case handler — Psychiatrie St.Gallen

Role overview

Mansioni - You are the central contact point for all matters in the outpatient and day hospital area and handle the administrative tasks independently.

• You will be responsible for invoicing and processing rejections, debtor cases, dunning and debt collection in a high-quality and efficient manner.

• You ensure the correct processing of incoming payments, repayments and daily payment processing.

• At the interfaces between ERP and HIS systems, you ensure smooth service integration and resolve errors and malfunctions.

• You also manage certificates from the day clinic, process personnel changes and ensure that relevant master data is completely maintained.

• By being responsible for Opale's ERP systems, you ensure a correct invoicing basis, high data quality and optimized processes.

• With your participation in cross-departmental projects and the collective bargaining training of employees, you support the continuous development of the department.

• Requisiti - You have completed basic commercial training, ideally supplemented by further training in the healthcare sector, hospital sector or health insurance.

• You have several years of experience in the healthcare sector, particularly in hospital administration or health insurance.

• You have in-depth knowledge of tariff, service and billing systems such as TARDOC as well as practical experience in invoicing in the outpatient sector.