Officer in Stat. Patient reception — Universitätsspital Basel
- Location
- Basel
- Contract
- full-time
- Posted
- 6 days ago
Role overview
Tasks
- Processing of planned, stationary recordings as well as stationary emergency recordings: obtaining and collecting patient master data and creating case data
- Handling of the cost securing process: obtaining the cost language to secure the hospital treatment as well as its financing, direct consultation with public offices, health insurance funds and insurance companies
- Switch operation: consultation, information provision and receipt of various requests from patients and relatives
- Payments received and settled: processing and accounting of financial resources and accounting control and closing of the day
- Internal and external customer support regarding admin. Processes and systems (personal and telephone)
Requirements
- Eidg. Certificate of competency as a merchant or comparable training
- At least 3 years of professional experience in the administrative sector with customer resp. Patient contact in the healthcare or service sector
- Experienced handling of MS-Office programs is required
- Confident knowledge of German and good knowledge of French and English
- Service-oriented personality with organisational skills
- Processing of planned, stationary recordings as well as stationary emergency recordings: obtaining and collecting patient master data and creating case data
- Handling of the cost securing process: obtaining the cost language to secure the hospital treatment as well as its financing, direct consultation with public offices, health insurance funds and insurance companies
Main responsibilities
- Processing of planned, stationary recordings as well as stationary emergency recordings: obtaining and collecting patient master data and creating case data
- Handling of the cost securing process: obtaining the cost language to secure the hospital treatment as well as its financing, direct consultation with public offices, health insurance funds and insurance companies
- Switch operation: consultation, information provision and receipt of various requests from patients and relatives
- Payments received and settled: processing and accounting of financial resources and accounting control and closing of the day
- Internal and external customer support regarding admin.
- Processes and systems (personal and telephone) Master data management Requirements
- Eidg.
- Certificate of competency as a merchant or comparable training
- At least 3 years of professional experience in the administrative sector with customer resp.
- Patient contact in the healthcare or service sector
Additional details
- Processes and systems (personal and telephone) Master data management
- Confident knowledge of German and good knowledge of French and English SAP knowledge is an advantage
- Team player with an independent and structured working method
- Campus in the heart of Basel and the Trinational Corner Comprehensive childcare facilities Free Sports and Exercise Program
Notes and original content
- Processes and systems (personal and telephone)
- Master data management
- Requirements
- Confident knowledge of German and good knowledge of French and English
- SAP knowledge is an advantage
- Campus in the heart of Basel and the Trinational Corner
- Comprehensive childcare facilities
- Free Sports and Exercise Program
Questions about this listing
What salary does Universitätsspital Basel offer for this role?
Universitätsspital Basel lists CHF 62'000 - 94'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Universitätsspital Basel offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Universitätsspital Basel during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Universitätsspital Basel?
Use the "Apply now" button on this page — it links directly to Universitätsspital Basel's original listing at job.unispital-basel.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
