Order processing specialist 订单处理专员（服务） — Bühler Group
- Location
- Wuxi
- Contract
- full-time
- Posted
- 76 days ago
Role overview
Aufgaben: Customer quotation 客户报价
Handle customer inquiries professionally and ensure timely and thorough issue resolution.专业处理客户询问，确保问题得到及时、全面的解决。
Collect relevant customer information efficiently to understand and fulfill customer needs.高效收集客户相关信息，以准确理解并满足客户需求。
- Aufgaben: Customer quotation 客户报价
- Handle customer inquiries professionally and ensure timely and thorough issue resolution.专业处理客户询问，确保问题得到及时、全面的解决。
Application process
- Proficient in PC applications and office software.熟练使用电脑及办公软件。
- Familiar with SAP, including SD module, inventory, and procurement processes.熟悉 SAP 系统，包括 SD 模块、库存及采购流程。
- Minimum 3 years of experience in sales, service, or manufacturing environments.至少 3 年销售、服务或制造行业相关工作经验。
- Strong customer service mindset, with the ability to deliver high-quality support and meet customer expectations.具备较强的客户服务意识，能够提供高质量支持并满足客户期望。
- Excellent communication and coordination skills, with the ability to work effectively with internal teams, customers, and HQ stakeholders.具备出色的沟通与协调能力，能够与内部团队、客户及总部相关方高效协作。
- Able to work under pressure, maintain high standards, and meet tight deadlines in a fast-paced environment.能够承受工作压力，在快节奏环境中保持高标准并按时完成任务。
- Fluent spoken English, with the ability to communicate clearly and confidently with local and international stakeholders.英语口语流利，能够与本地及国际相关方进行清晰、自信的沟通。
- Proactive and solution-oriented, with a strong willingness to take on challenges and drive practical process improvements.积极主动、以解决方案为导向，乐于接受挑战并推动切实可行的流程改进。
Additional details
- Customer quotation 客户报价
- Prepare and follow up complete quotations for spare and wear parts, covering both commercial and technical aspects.准备并跟进备件及易损件的完整报价，涵盖商务及技术内容。
- Provide customers with regular updates on order status and any delivery deviations. 定期向客户更新订单状态及交期偏差信息。
- Maintain order-related data in SAP to ensure accuracy, integrity, and consistency.维护 SAP 中的订单相关数据，确保数据准确、完整且一致。 Weekly / Monthly Meetings with HQ与总部的周会/月会
- Other task assigned by management team.完成管理层安排的其他任务。
Notes and original content
- Order Fulfilment订单履行
- Data analysis数据分析
- Maintain order-related data in SAP to ensure accuracy, integrity, and consistency.维护 SAP 中的订单相关数据，确保数据准确、完整且一致。
- Weekly / Monthly Meetings with HQ与总部的周会/月会
- Anforderungen:
Questions about this listing
What salary does Bühler Group offer for this role?
Bühler Group lists CHF 57'500 - 87'000 gross per year for this position in Wuxi. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bühler Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bühler Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at Bühler Group?
Use the "Apply now" button on this page — it links directly to Bühler Group's original listing at jobs.buhlergroup.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
