Leiterin / Leiter Hospitality Management — Psychiatrie St.Gallen

Full description

Your tasks

• You lead the Hospitality Management department at the Wil and St. Gallen locations in terms of expertise and personnel. This includes the cleaning and special cleaning teams, patient hospitality and textile management.
• The operational organization and economic management of the services are your responsibility. The focus is on quality, sustainability and customer satisfaction.
• You ensure compliance with hygiene, safety and quality standards and develop them continuously.
• With new ideas and targeted improvements, you actively shape the further development of the area.
• You promote your employees, strengthen their skills and create prospects for their professional development.
• Together with your teams, you define and achieve clear goals. You ensure transparent communication and constructive cooperation.
• You develop future-oriented concepts and services and take responsibility in strategic projects.
• The optimization of processes as well as the close cooperation with other areas are also part of your field of responsibility. Your profile
• You have a University of Applied Sciences degree in Facility Management with a specialization in Hospitality Management or an apprenticeship as an operational manager or Operations manager Facility Management HF combined with appropriate professional experience.
• Your several years of leadership and management experience distinguishes you, and you convince an empathetic leader with strong leadership skills and high customer orientation.
• Experience in the Swiss healthcare system is beneficial, especially in the psychiatric environment.
• You will bring knowledge of reporting and controlling as well as experience in project management.
• You think entrepreneurially, act solution-oriented and are enthusiastic about quality, innovation and sustainable development. With around 1,400 employees, we provide accessible, personal and effective psychiatric treatment and care for adults in the cantons of St.Gallen and Appenzell Ausserrhoden as well as in the Principality of Liechtenstein at our nine company locations. We are on the road digitally and are committed to sustainability, so we look forward to your online application via our homepage. As soon as your application has been received online, you will receive a confirmation of receipt by e-mail. We are happy to get to know you based on your dossier and check whether your qualifications, skills and you as a person fit the advertised position and the psychiatry St.Gallen. Then we will contact you. During a personal interview we get to know each other and you learn more about the psychiatry St.Gallen, the advertised position and the challenges. In the second round we would like to get an even better picture of you and find out together with you whether we fit together. You will also have the opportunity to get to know your future team. You will receive a telephone confirmation from us if we decide for you after the second interview and ask you if you are still convinced of us. If we agree, we will draw up your contract. The contract In the following days we will send you the contract by post in double. The contract also provides you with relevant information about your employment. Between the acceptance of the job and the first working day, you as a new employee can already access relevant internal information. So you can get a differentiated picture of the company and already prepare for the job. On the first day you can expect an onboarding in your new team and with other colleagues. You set up at the new workplace and get an overview of your next tasks. You also get your individual introduction plan, which helps you to find your way around quickly.

Tasks

• You lead the Hospitality Management department at the Wil and St. Gallen locations in terms of expertise and personnel. This includes the cleaning and special cleaning teams, patient hospitality and textile management.
• The operational organization and economic management of the services are your responsibility. The focus is on quality, sustainability and customer satisfaction.
• You ensure compliance with hygiene, safety and quality standards and develop them continuously.
• With new ideas and targeted improvements, you actively shape the further development of the area.
• You promote your employees, strengthen their skills and create prospects for their professional development.
• Together with your teams, you define and achieve clear goals. You ensure transparent communication and constructive cooperation.
• You develop future-oriented concepts and services and take responsibility in strategic projects.
• The optimization of processes as well as the close cooperation with other areas are also part of your field of responsibility.

Requirements

• You have a University of Applied Sciences degree in Facility Management with a specialization in Hospitality Management or an apprenticeship as an operational manager or Operations manager Facility Management HF combined with appropriate professional experience.
• Your several years of leadership and management experience distinguishes you, and you convince an empathetic leader with strong leadership skills and high customer orientation.
• Experience in the Swiss healthcare system is beneficial, especially in the psychiatric environment.
• You will bring knowledge of reporting and controlling as well as experience in project management.
• You think entrepreneurially, act solution-oriented and are enthusiastic about quality, innovation and sustainable development.

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