Mitarbeiterin / Mitarbeiter Service & Support ICT - Berufsbildung — Psychiatrie St.Gallen

Full description

Your tasks

• As part of the team, you will be responsible for first level and onsite support at nine locations in the canton of St. Gallen, support around 1,500 users remotely and on site in incident management according to ITIL and provide regularly planned pikett services.
• With high quality awareness, you ensure the operation and further development of the client, workplace and network infrastructure and are responsible for the configuration and lifecycle management of our ICT services.
• You manage user accounts, roles and permissions in Microsoft 365 and Active Directory and are responsible for software deployment and configuration with SCCM as well as mobile device management with IVANTI EMM.
• With practical ICT training and comprehensible documentation, you support our employees and contribute your expertise from planning to implementation to ICT projects and rollouts.
• As a vocational trainer, you accompany and promote our ICT learners at the Wil location and are responsible for ICT specialists and ICT specialists. Read More Less Your Profile
• You have completed an apprenticeship or further education in computer science and have at least two years of professional experience in the ICT service environment.
• As a vocational trainer, you have the appropriate training and have already successfully gained experience in this function.
• Your very good knowledge of Microsoft 365, Microsoft Exchange, Client Management, SCCM, IVANTI EMM, IVANTI Neurons and IGEL OS will complement you with profound experience in the operation of ICT infrastructures.
• You work in a structured, analytical and independent manner, convince with a strong problem-solving competence and combine high service orientation with team spirit as well as interest in the healthcare sector and regulated working environments.
• With your category B driving licence, you are ready to travel regularly to our locations in Eastern Switzerland. Read More Less Read More Less Read More

Your advantages The well-being of our employees is important to us! That is why we create framework conditions that are oriented to their needs: optimally combine work and family, interesting further education opportunities, good retirement provision and numerous other benefits and benefits. Family and Work-Life Balance

• Floating time
• Bandwidth models
• Part-time work
• Jobsharing, Topsharing
• Maternity and paternity leave
• Perks Child Care (Wil, Peppers) Showing Details Less Family and Work-Life Balance
• Floating time
• Bandwidth models
• Part-time work
• Jobsharing, Topsharing
• Maternity and paternity leave
• Advantage childcare (Wil, Pfäfers) Professional qualification
• Training
• Training courses
• Training courses
• Internal training details show less professional qualification
• Training
• Training courses
• Training courses
• Internal training gifts for personal events
• Entry
• Wedding
• Birth
• Jubilee
• Exit
• Retirement Details Show Fewer Gifts on Personal Occasions
• Entry
• Wedding
• Birth
• Jubilee
• Exit
• Retirement Food at Work
• Benefits of the lunch menu
• Fruit, Water, Coffee Details Show Less Food in the Workplace
• Benefits of the lunch menu
• Fruit, Water, Coffee Mobility
• Eco-bonus
• Company parking
• Mobile telephones
• Staff room details show less mobility
• Eco-bonus
• Company parking
• Mobile telephones
• Staff room Monetary services
• Performance premiums
• Loyalty rewards
• Intermediation fees
• Expenditure Compensation Details Show Fewer Monetary Services
• Performance premiums
• Loyalty rewards
• Intermediation fees
• Expenses for employee support
• Staff meeting
• Competence portfolio
• Career and career promotion details show less employee promotion
• Staff meeting
• Competence portfolio
• Career and career development Team and cultural education
• Staff members
• Christmas dinner
• Team Day Details Show Less Team and Culture Education
• Staff members
• Christmas dinner
• Team Day Wellness
• Yoga
• Migrations
• Fitness Room Details Show Less Well-Being
• Yoga
• Migrations
• Fitness room health
• Health app
• Flu and tick vaccination details indicate less health
• Health app
• Flu and tick vaccination