Checkout Services Manager 80 - 100% — IKEA
- Location
- St. Gallen
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Who you are
As a Checkout Services Manager, you will be responsible, together with your team, to ensure a comfortable check-out and payment process for our customers.
This includes securing a fast, easy and customer-friendly check out, a cost-effective payment process and that payments are handled in a reliable and efficient way.
- Who you are
- As a Checkout Services Manager, you will be responsible, together with your team, to ensure a comfortable check-out and payment process for our customers.
- Your attention to detail, accuracy and structured way of working allow you to keep an overview over multiple tasks and responsibilities.
- You speak both the local language and English fluently. Your responsibilities
Main responsibilities
- Your attention to detail, accuracy and structured way of working allow you to keep an overview over multiple tasks and responsibilities.
- You speak both the local language and English fluently. Your responsibilities
- Leading, motivating and developing your team of customer support co-workers in an inspiring way.
- Being the driver behind a customer-focused culture in your area of responsibility and living the IKEA values every day.
- Implementing the global solutions, services and tools that support a comfortable and fast check out, and a safe and secure working environment.
- Ensuring smooth operations at the front in order to create a customer-friendly, efficient and cost-effective execution of the payment and check-out process.
- Analysing customer-related and financial key performance indicators and acting with relevant stakeholders to focus on the root causes for customer dissatisfaction and critical cost drivers.
- Maintaining relations with external and internal partners, e.g. cash in transit company. GOOD TO KNOW
- We mentioned ealier that we want our employees to be happy and healthy.
- It also means saying 'thank you'! Our way of saying thank you:
Application process
- Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.
- That's it from us.
- That was a lot of information.
- We'd love to find out more about you.
- Just click on 'Apply now' and off you go.
- We review applications on an ongoing basis and may stop the application process as soon as we have found the right person.
- So please apply as soon as possible.
- If you are successful and receive an offer for this position, you will be required to submit your police record prior to receiving a contract.
Additional details
- You speak both the local language and English fluently. Your responsibilities
- Maintaining relations with external and internal partners, e.g. cash in transit company.
- It also means saying 'thank you'! Our way of saying thank you:
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers Very attractive social benefits
- We pay between 85% and 100% of your yearly travel ticket Free parking facilities
- Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes) Bonus payments for all employees
Notes and original content
- You speak both the local language and English fluently.
- Your responsibilities
- GOOD TO KNOW
- It also means saying 'thank you'!
- Our way of saying thank you:
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
- Very attractive social benefits
- We pay between 85% and 100% of your yearly travel ticket
- Free parking facilities
- Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Questions about this listing
What salary does IKEA offer for this role?
IKEA lists CHF 79'000 - 120'000 gross per year for this position in St. Gallen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does IKEA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with IKEA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at IKEA?
Use the "Apply now" button on this page — it links directly to IKEA's original listing at jobs.ikea.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
