Berater Firmenkunden Service Center (w/m/d) — Raiffeisen

Full description

01.10.2026 St. Gallen

Become part of our team!

The Corporate Customer Service Center actively supports Raiffeisen Switzerland, Raiffeisen banks and group companies in achieving their service goals by receiving and answering telephone and written end customer inquiries. To strengthen our team in St. Gallen, we are looking for a fast-learning, service-oriented and communication-strong personality. We offer you a modern and flexible working environment as well as interesting further development opportunities. Support us in the further development of our ever-growing corporate customer service center and play your part in becoming the number one customer and jointly break new ground in digital banking.

What awaits you?

• Solution-oriented, telephone support for corporate customers and corporate customer consultants from all over Switzerland
• Independent processing and answering of written customer inquiries in various electronic channels
• Management and maintenance of customer data
• Implementation of individual outbound campaigns for the development of the corporate client portfolio
• Active cooperation with local Raiffeisen banks and internal specialist bodies

What do you bring?

• Basic commercial training with a banking orientation
• Experience in the contact center area is advantageous
• Passion to develop into a sustainable banking career
• Strong customer and service orientation with sales flair
• Excellent knowledge of German (in word + writing)

"Become part of a team full of talents and constantly develop with us!" Adrian Wagner Head of Department Corporate Customer Service Center Why Raiffeisen?

We offer flexible working models

The work-life balance of our employees is important to us. That’s why we create the conditions for flexible working hours – with offers for mobile work, home office and part-time work.

We maintain a family environment

Cooperative values are our fundamental pillars: togetherness. For each other. They shape our cooperation and our interaction with each other. The Du culture creates personal closeness and eye level across all functional levels.

We live diversity and equal opportunities

We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes decisively to our success.

We offer a collective participation in success instead of individual bonuses

We bring collective performance to the fore. That is why we have a collective share of success instead of individual bonus payments. This promotes a healthy corporate culture in which overarching goals are pursued together.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees in a targeted manner – with a wide range of internal training opportunities and a cost share for external further education.

We make “healthy living & working” a program

With our holistic offer "healthy living & working", we support our employees in finding a healthy balance between work and private life and maintaining it in the long term.

Would you like to know more about us?

Working at Raiffeisen Switzerland Application process

• Raiffeisen Jobbörse