Personnel:in customer service — Coop Genossenschaft
- Location
- Basel
- Contract
- part-time
- Posted
- 2 days ago
Role overview
Personnel:in customer service
Coop Cooperative — Basel, Basel City, Svizzera
- Personnel:in customer service
- Coop Cooperative — Basel, Basel City, Svizzera
- Responsibility for comprehensive customer care: from receipt to final answer (mail, telephone, social media)
- Close cooperation and coordination with various co-op departments (e.g. purchasing, quality assurance)
Main responsibilities
- Responsibility for comprehensive customer care: from receipt to final answer (mail, telephone, social media)
- Close cooperation and coordination with various co-op departments (e.g. purchasing, quality assurance)
- Performing data analysis and controlling in order to continuously optimize our service
- Active participation in exciting projects where your ideas are in demand Requirements
- You have a very good knowledge of German in words and writing – French is an advantage
- A commercial education or a comparable qualification (e.g. expert / expert customer dialogue)
- You have a strong capacity for networked thinking
- Your flexibility, resilience and communication strength make you a valuable support in the team
- Discount on the ITS Coop Travel offer, 5 times the number of super points in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop Group, cheaper mobile and prepaid subscriptions at Coop Mobile
- Conditions of Employment: Pension Fund: 2/3 is paid by Coop, Attractive Conditions of Employment and Certified Equal Pay, Total Employment Contract (GAV), Loyalty Premiums Working hours: 5 weeks holidays
Additional details
- Active participation in exciting projects where your ideas are in demand
- Conditions of Employment: Pension Fund: 2/3 is paid by Coop, Attractive Conditions of Employment and Certified Equal Pay, Total Employment Contract (GAV), Loyalty Premiums Working hours: 5 weeks holidays
- Training: Over 600 internal training courses, support for external education and training Your contact person
Notes and original content
- Requirements
- Conditions of Employment: Pension Fund: 2/3 is paid by Coop, Attractive Conditions of Employment and Certified Equal Pay, Total Employment Contract (GAV), Loyalty Premiums
- Working hours: 5 weeks holidays
- Training: Over 600 internal training courses, support for external education and training
- Sustainability:
- Communication:
- Your contact person
- sirin balcine
- HR Marketing
- Tipo: Full-time
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 62'000 - 94'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
