Personnel: in Customer Center Logistics, 80 % — Coop Genossenschaft
- Location
- Wangen bei Olten
- Contract
- part-time
- Posted
- 2 days ago
Role overview
Personnel: in Customer Center Logistics, 80 %
Coop cooperative — Wangen bei Olten, Solothurn, Svizzera
- Personnel: in Customer Center Logistics, 80 %
- Coop cooperative — Wangen bei Olten, Solothurn, Svizzera
Contacts
- You handle customer inquiries independently via system, telephone and email
- You document all processes and ensure a complete data history
- You communicate with internal departments to clarify customer concerns
- You monitor and track the status of tickets You monitor or optimize existing processes Requirements
- You have completed a commercial education or comparable education and ideally have experience in customer service or a similar position
- You are safe with MS Office (Word, Excel, Outlook) and preferably have experience with CRM or ERP systems.
- Experience in using Confluence and Jira is beneficial
- You work customer-oriented, always look for solutions and stand out through careful, accurate work and a high degree of reliability
- You are capable of teamwork, ready for cross-divisional cooperation, set priorities, work efficiently and are resilient and capable of conflict
- You have very good knowledge of German in words and writing, as well as good oral French skills, knowledge in Italian and English are advantageous
Additional details
- You monitor and track the status of tickets You monitor or optimize existing processes
- Conditions of employment: Pension fund: 2/3 is paid by Coop, Attractive employment conditions and certified equal pay, collective employment contract (GAV), savings plan at the pension fund, home office Working hours: 5 weeks holidays
- Training: Over 600 internal training courses, support for external education and training
- Health: Update Fitness: Fr. 200.– Annual subscription discount Your contact person Michèle of Denmark Sede: Cheeks at Olten
Notes and original content
- You monitor and track the status of tickets
- You monitor or optimize existing processes
- Requirements
- Conditions of employment: Pension fund: 2/3 is paid by Coop, Attractive employment conditions and certified equal pay, collective employment contract (GAV), savings plan at the pension fund, home office
- Working hours: 5 weeks holidays
- Sustainability:
- Communication:
- Health: Update Fitness: Fr. 200.– Annual subscription discount
- Your contact person
- Michèle of Denmark
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 54'800 - 83'200 gross per year for this position in Wangen bei Olten. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Solothurn?
EU/EFTA residents living in the border zone of the country adjoining Canton Solothurn can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Solothurn's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
