IT Support Specialist — Tissot Ltd
- Location
- Ticino
- Contract
- internship
- Posted
- 6 days ago
Role overview
IT Support Specialist Swatch Group IT Support Specialist The company
The cross of the Swiss flag, proudly taken up in the logo, symbolizes the quality and reliability of Tissot since 1853.
True to its motto of "Innovators by tradition", Tissot makes excellence accessible in more than 160 countries, relying on special materials, advanced features and careful design.
- IT Support Specialist Swatch Group IT Support Specialist The company
- The cross of the Swiss flag, proudly taken up in the logo, symbolizes the quality and reliability of Tissot since 1853.
- In this role, your responsibilities will be as follows:
- Provide N1/N2 support and quality monitoring to enterprise users on computer hardware (workstations, tablets, printers and any device under management), as well as software under the responsibility of the IT team.
- For the benefit of computer training at the CFC, ES or equivalent level, you have a first experience validated in a similar IT support position at level 1 and 2.
Main responsibilities
- In this role, your responsibilities will be as follows:
- Provide N1/N2 support and quality monitoring to enterprise users on computer hardware (workstations, tablets, printers and any device under management), as well as software under the responsibility of the IT team.
What the company offers
- For the benefit of computer training at the CFC, ES or equivalent level, you have a first experience validated in a similar IT support position at level 1 and 2.
Application process
- Install and configure applications and other IT services (Windows 11 / MacOS, Iphone/Ipad, business software, Office 365, etc.).
- Administer the IT Park (Active Directory, Administration Office 365, Jamf, CrowdStrike).
- Track all user requests and incidents in the ticketing tool (Jira).
- Maintain and share the knowledge base (Confluence).
- Participate in the training of users on the services and applications provided, as well as the security principles inherent in the use of technology (ICT).
- Order materials from our various suppliers.
- Participate in the realization of many exciting projects internal to your team or transversal company. Profile
- With very good relational skills, you are customer oriented and solutions.
Contacts
- Job rental Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel) Switzerland Company address Tissot Ltd
- P.O. Box 399 CH-2400 Le Locle
Additional details
- IT Support Specialist
- To strengthen our IT Solutions team at the Locle, we are currently recruiting an IT Support Specialist.
- Participate in the realization of many exciting projects internal to your team or transversal company.
- With the ability to manage priorities on time, you have strong analytical skills. Professional requirements
- Knowledge of the principles ITIL V4, validated by certification, is a plus.
- In French, you have a good knowledge of English. Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel) Apply for this job
Notes and original content
- Swatch Group
- The company
- Job description
- With the ability to manage priorities on time, you have strong analytical skills.
- Professional requirements
- In French, you have a good knowledge of English.
- Job rental
- Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel)
- Switzerland
Questions about this listing
What salary does Tissot Ltd offer for this role?
Tissot Ltd lists CHF 60'500 - 91'500 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Tissot Ltd offer?
This listing is a internship position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Tissot Ltd during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Tissot Ltd?
Use the "Apply now" button on this page — it links directly to Tissot Ltd's original listing at swatchgroup.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.