ICT Support Specialist, 80-100% — Coop Genossenschaft
- Location
- Basel
- Contract
- temporary
- Posted
- 3 days ago
Role overview
ICT Supporter, 80-100%
Coop Cooperative — Basel, Basel-Stadt, Svizzera
- ICT Supporter, 80-100%
- Coop Cooperative — Basel, Basel-Stadt, Svizzera
- Independent solution of IT problems by taking over the customer screen
- Telephone support in at least 2 national languages, prioritizing, triaging and forwarding problem tickets to the responsible departments
Main responsibilities
- Independent solution of IT problems by taking over the customer screen
- Telephone support in at least 2 national languages, prioritizing, triaging and forwarding problem tickets to the responsible departments
- Installation and commissioning of hardware and software as well as execution of simple repairs
- Collaboration in migration and rollout projects, support in relocation and conversion projects
- Creation and updating of manuals and documentation Requirements
- Completed apprenticeship as a computer scientist
- Very good knowledge of Windows 10, Microsoft Office 365 and iOS and Android smartphones/devices
- Good knowledge of German as well as good knowledge of at least one second national language (French, Italian), both written and spoken Category B driving licence
- Willingness to work shifts, on-call duty and work at off-peak times
- Discounts: discount on the ITS Coop Travel travel offer, 5 times the number of Superpoints in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop Group, Reka-Card: discount on subscription
Additional details
- Creation and updating of manuals and documentation
- Good knowledge of German as well as good knowledge of at least one second national language (French, Italian), both written and spoken Category B driving licence
- Sustainability: Commitment to people and animals and nature with over 400 actions Communication: internal app for employees
- Health: Update fitness: CHF 200 discount on the annual subscription, free participation in various company runs Your contact person
Notes and original content
- Responsibilities
- Requirements
- Good knowledge of German as well as good knowledge of at least one second national language (French, Italian), both written and spoken
- Category B driving licence
- Sustainability: Commitment to people and animals and nature with over 400 actions
- Communication: internal app for employees
- Health: Update fitness: CHF 200 discount on the annual subscription, free participation in various company runs
- Your contact person
- Anne Marchon
- HR Marketing
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 64'500 - 110'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a fixed-term contract position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
