Employee Consumer Dispute Management — Cornèr Banca
- Location
- Wallisellen
- Contract
- full-time
- Posted
- 14 days ago
Role overview
We are looking for a customer-focused and detail-oriented Customer Disputes & Fraud Specialist to join our team.
In this role, you will play a key part in protecting our customers and ensuring the efficient handling of credit card disputes and fraud cases in a dynamic financial services environment.
Receiving and handling customer complaints and credit card fraud cases, including initial assessment and prioritization.
- We are looking for a customer-focused and detail-oriented Customer Disputes & Fraud Specialist to join our team.
- In this role, you will play a key part in protecting our customers and ensuring the efficient handling of credit card disputes and fraud cases in a dynamic financial services environment.
- Experience in credit cards, chargebacks, fraud management, or customer service is an advantage.
- Excellent language skills in German, French, English, and Italian (both spoken and written).
Key requirements
- Experience in credit cards, chargebacks, fraud management, or customer service is an advantage.
- Excellent language skills in German, French, English, and Italian (both spoken and written).
- Analytical, structured, accurate, and reliable working style.
- Strong customer orientation and excellent communication skills.
- Ability to work under pressure and enjoy working in a dynamic environment.
Additional details
- Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance Numerous benefits and incentives
Notes and original content
- Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance
- Numerous benefits and incentives
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 113'000 - 198'500 gross per year for this position in Wallisellen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
