Customer Service Representative — Transgourmet Schweiz AG
- Location
- Kriens
- Contract
- temporary
- Posted
- 21 days ago
Role overview
Personnel / Personnel Customer Center
Transgourmet Schweiz AG — Kriens, Lucerne, Svizzera
Our heart beats for Swiss gastronomy.
- Personnel / Personnel Customer Center
- Transgourmet Schweiz AG — Kriens, Lucerne, Svizzera
- You record telephone and written customer orders in the ERP system
- You process quality complaints and clarify them internally and inform customers about the current delivery status
Main responsibilities
- You record telephone and written customer orders in the ERP system
- You process quality complaints and clarify them internally and inform customers about the current delivery status
- You support our demanding customers on the phone or by written medium
- You will support the webshop customers and advise them on the self-service possibilities of Transgourmet.
- You support the internal customers according to the service catalogue and processes.
- You recognize customer needs, capture them and forward them Requirements
- You have completed a commercial education, an education in customer dialogue or an equivalent education
- You bring your first professional experience in a comparable function – ideally in the food and/or catering sector
- You are well versed in dealing with IT tools as well as digital products and systems (e.g. webshop and apps)
- German is your mother tongue and you have very good knowledge of Italian and/or French (level C1)
Additional details
- You recognize customer needs, capture them and forward them
- Our accessibility is from Monday to Friday from 07:00 to 17:30 and on Saturday from 07:00 to 12:00. Your contact person Corinne Friedli-Röthlisberger
Notes and original content
- Requirements
- Our accessibility is from Monday to Friday from 07:00 to 17:30 and on Saturday from 07:00 to 12:00.
- Your contact person
- Corinne Friedli-Röthlisberger
- HR Marketing
- Tipo: Part-time
- Sede: Kriens
Questions about this listing
What salary does Transgourmet Schweiz AG offer for this role?
Transgourmet Schweiz AG lists CHF 69'500 - 106'000 gross per year for this position in Kriens. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Transgourmet Schweiz AG offer?
This listing is a fixed-term contract position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Transgourmet Schweiz AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Transgourmet Schweiz AG?
Use the "Apply now" button on this page — it links directly to Transgourmet Schweiz AG's original listing at jobs.transgourmet.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
