Customer Care Representative - 20% — Swissquote
- Location
- Dübendorf
- Contract
- full-time
- Posted
- 56 days ago
Role overview
Your mission
Do you love helping people and learning new things?
If so, you might be the perfect fit for our Customer Care Representative position.
- Your mission
- Do you love helping people and learning new things?
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
Key requirements
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
- Excellent written communication skills and a customer-oriented mindset Fluent in English; German and-or French is a strong advantage
- Reliable, detail-oriented, and able to work independently
- Comfortable using digital tools and learning new systems quickly
- This is a part-time job of 20%.
Contacts
- Act as a point of contact for clients, primarily handling written inquiries (chat, email, in-app messaging), and delivering a professional, friendly, and solution-oriented customer experience.
Additional details
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh. Key Responsabilities
- Excellent written communication skills and a customer-oriented mindset German and-or French is a strong advantage
Notes and original content
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.
- Key Responsabilities
- Your Profile
- Excellent written communication skills and a customer-oriented mindset
- Fluent in English;
- German and-or French is a strong advantage
Questions about this listing
What salary does Swissquote offer for this role?
Swissquote lists CHF 14'700 - 22'300 gross per year for this position in Dübendorf. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swissquote offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swissquote during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Swissquote?
Use the "Apply now" button on this page — it links directly to Swissquote's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
