Customer Assistant — FFS Officine (Ferrovie Federali)
NewCHF 73'000 - 124'500
FFS Officine (Ferrovie Federali) · Olten (SO)
- Location
- Olten
- Contract
- part-time
- Posted
- Yesterday
SalaryCHF 73'000 - 124'500
Role overview
Customer assistant: in 50-60% | SBB
Move Switzerland with us. Customer Assistant:in
Olten, 01.10.2026, 50-60 %
- Customer assistant: in 50-60% | SBB
- Move Switzerland with us. Customer Assistant:in
- Freude am direkten Kontakt mit Menschen hast du und du zeigst eine ausgeprägte Kunden- und Serviceorientierung.
- Handwerkliches Geschick bringst du mit und du packst vielseitige Aufgaben im Bahnhofsalltag gerne an.
- such as free GA, discounted travel abroad also for the family
- can be found on our website under Benefits.
Key requirements
- Freude am direkten Kontakt mit Menschen hast du und du zeigst eine ausgeprägte Kunden- und Serviceorientierung.
- Handwerkliches Geschick bringst du mit und du packst vielseitige Aufgaben im Bahnhofsalltag gerne an.
- Mit Office-Anwendungen gehst du sicher um und du interessierst dich für neue digitale Hilfsmittel wie Apps und mobile Geräte.
- Eine berufliche Grundbildung EFZ hast du abgeschlossen.
- In Deutsch bist du fliessend in Wort und Schrift (mindestens Niveau C1). Du verfügst über gute Kenntnisse einer zweiten Landessprache oder über Englisch auf mindestens Niveau B1 oder bist bereit, dieses Niveau innerhalb von zwei Jahren zu erreichen.
What the company offers
- such as free GA, discounted travel abroad also for the family
- can be found on our website under Benefits.
- You can move that.
- You individually assist travelers when boarding, disembarking and transferring, even if they have limited mobility.
- Customer concerns such as luggage storage and the use of lockers are handled competently and reliably.
- You support travelers in operating the ticket machines, provide timetable information and offer further assistance.
- The maintenance and maintenance of the equipment as well as logistical tasks such as the management of prospectuses you take care of carefully.
- If necessary, you can help out at other service locations and be flexible.
- You bring that with you.
- You enjoy direct contact with people and you show a pronounced customer and service orientation.
Application process
- now
- You can look forward to that.
- We offer our customers an excellent service before, during and after the trip.
- With Office applications you are safe and interested in new digital tools such as apps and mobile devices.
- You have completed a basic vocational training EFZ.
- In German you are fluent in word and writing (at least level C1).
- You have a good knowledge of a second national language or English at at least level B1 or are ready to reach this level within two years.
- Your reward and benefits.
Contacts
- Applications by e-mail can unfortunately not be considered.
- [email protected] SimplyYou Phone +41 79 172 57 04
Company and context
- Our specialists in the field of services support travellers with and without limited mobility along the travel chain and support the sales organization.
- This includes logistics tasks as well as ensuring the availability of lockers, SBB advertising materials in the station and mobility lifts.
- In a dedicated team, you contribute visibly to customer satisfaction and shape the mobility of the future.
Additional details
- Move Switzerland with us. Customer Assistant:in
- Benefits such as free GA, discounted travel abroad also for the family
- You bring craftsmanship and you like to tackle a wide range of tasks in everyday train station life.
- At the latest 10 working days after receiving the application, you will receive an initial feedback from us. The application process SBB Recruitment Support Phone + 41 51 220 20 29 FAQ for Application Phone +41 79 172 57 04
- In addition, as an employer, we are also flexible when it comes to reconciling your professional life with your private life. Differences welcome
- That is why we are committed to ensuring that all employees can contribute their individual strengths and ways of thinking. Career and development
- In selected external training, we participate financially and temporally.
Notes and original content
- Move Switzerland with us.
- Customer Assistant:in
- Benefits such as free GA, discounted travel abroad
- also for the family
- At the latest 10 working days after receiving the application, you will receive an initial feedback from us.
- Final decision
- Application
- Still questions?
- The application process
- SBB Recruitment Support
