Customer Analytics Officer — Cornèr Banca
- Location
- Lugano
- Contract
- full-time
- Posted
- 50 days ago
Role overview
We are looking for an experienced and detail-oriented professional to join our team within a dynamic banking environment.
- We are looking for an experienced and detail-oriented professional to join our team within a dynamic banking environment.
- Key Responsibilities
- Work closely together with marketing and digital transformation specialists to understand their needs in terms of data to operate and steer their marketing strategies.
- Bachelor’s or Master’s degree in Data Analytics, Statistics, Computer Science or a related field.
- Very strong background in data analysis, including multivariate statistical methods and forecasting models.
Main responsibilities
- Key Responsibilities
- Work closely together with marketing and digital transformation specialists to understand their needs in terms of data to operate and steer their marketing strategies.
- Develop customer behavioral profiling based on demographic, product usage and and multi-channel touchpoints data (from digital to call center).
- Utilize machine learning, statistical modeling and feature engineering techniques to develop powerful response predictive models that anticipate customer responses and behaviors.
- Develop Business Intelligence dashboards to track customer portfolio KPIs, digital adoption and marketing initiatives performance
- Become the data steward of reference for customers and touchpoint data.
- Collaborate with Information Management specialists to ensure data integrity and effective data modeling.
- Bachelor’s or Master’s degree in Data Analytics, Statistics, Computer Science or a related field.
- Very strong background in data analysis, including multivariate statistical methods and forecasting models.
- 2+ years of experience in Data Analytics, in the financial Industry is an advantage.
Key requirements
- Bachelor’s or Master’s degree in Data Analytics, Statistics, Computer Science or a related field.
- Very strong background in data analysis, including multivariate statistical methods and forecasting models.
- 2+ years of experience in Data Analytics, in the financial Industry is an advantage.
- Excellent skills in working with relational databases; proven advanced SQL knowledge, with BigQuery is an advantage. Advanced knowledge of MS Excel
- Knowledge of a modern BI tool like MS Power BI is an advantage.
- Knowledge of the IBM SPSS data analytics software or similar is an advantage.
- Analytical and solution oriented mindset, excellent problem solving abilities
Application process
- Develop robust scheduled data feeding procedures by extracting data from multiple data sources, perform data preparation and apply ML models.
Additional details
- Excellent knowledge of the programming language Python and the related libraries for scientific computing (in particular pandas, numpy and scikit-learn) Advanced knowledge of MS Excel Self-motivated and proactive personality
- Fluent in Italian & English, German an advantage Workplace: Lugano / Zurich
Notes and original content
- Excellent knowledge of the programming language Python and the related libraries for scientific computing (in particular pandas, numpy and scikit-learn)
- Advanced knowledge of MS Excel
- Self-motivated and proactive personality
- Fluent in Italian & English, German an advantage
- Workplace: Lugano / Zurich
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 142'000 - 249'500 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
