Customer Journey & Direct Chanels Intern — MSC Group
- Location
- Geneva
- Contract
- full-time
- Posted
- 10 days ago
Role overview
Where passion meets opportunity
Discover your journey into the extraordinary. Your Purpose
Join Explora Journeys for an exciting internship focused on analytics, performance tracking, and insight generation across the Customer Journey and across Direct Channels (DTC).
- Where passion meets opportunity
- Discover your journey into the extraordinary. Your Purpose
Additional details
- Discover your journey into the extraordinary.
- This role is ideal for someone passionate about data analysis, insights generation, and dashboard creation, with a strong interest in improving employee and guest experience as well as direct channel sales through measurable impact. The objective of the role is two-fold:
- optimize DTC performance by identifying and activating key growth levers that improve revenue generation in Business-to-Consumer (B2C) sub-channels across markets, increasing conversion, channel effectiveness and operational and investment efficiency Location: Geneva, Switzerland (On-site)
- Contract Duration: 6 months from August/September 2026
- Ensure data accuracy, consistency, and alignment across Customer Journey deliverables and reporting.
- Prepare executive-ready presentations, with clear data-based recommendations to support decision-making, leveraging data visualization combined with depth of insights. Your Journey so far
- Currently enrolled in Business, Data Analytics, Hospitality, or a related field School Agreement is mandatory
- Advanced Excel skills; knowledge of dashboarding tools (e.g. Power BI, Tableau) is a plus
- Strong communication skills, with the ability to translate data into structured insights
Notes and original content
- Your Purpose
- This role is ideal for someone passionate about data analysis, insights generation, and dashboard creation, with a strong interest in improving employee and guest experience as well as direct channel sales through measurable impact.
- The objective of the role is two-fold:
- optimize DTC performance by identifying and activating key growth levers that improve revenue generation in Business-to-Consumer (B2C) sub-channels across markets, increasing conversion, channel effectiveness and operational and investment efficiency
- Location: Geneva, Switzerland (On-site)
- Your Impact
- Customer journey
- Direct Channels
- Prepare executive-ready presentations, with clear data-based recommendations to support decision-making, leveraging data visualization combined with depth of insights.
- Your Journey so far
Questions about this listing
What salary does MSC Group offer for this role?
MSC Group lists CHF 51'100 - 90'500 gross per year for this position in Geneva. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MSC Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MSC Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at MSC Group?
Use the "Apply now" button on this page — it links directly to MSC Group's original listing at careers.msccruises.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
