Clienteling & Data Project Manager — Roger Dubuis
- Location
- Meyrin
- Contract
- full-time
- Posted
- 19 days ago
Role overview
Reference code: JR128922 Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Its expressive timepieces house the finest watchmaking mechanisms, created in its integrated manufacture in Geneva and certified by the Poinçon de Genève.
The quest for excellence, the long search for the right gesture, the development of unique skills are all constants of Roger Dubuis.
- Reference code: JR128922 Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
- Its expressive timepieces house the finest watchmaking mechanisms, created in its integrated manufacture in Geneva and certified by the Poinçon de Genève.
- KEY RESPONSIBILITIES Customer Database Management: Ensure the quality, consistency, and enrichment of the customer database.
- Support data structuring and segmentation effective clienteling actions.
Main responsibilities
- KEY RESPONSIBILITIES Customer Database Management: Ensure the quality, consistency, and enrichment of the customer database.
- Support data structuring and segmentation effective clienteling actions.
- Clienteling Strategy Execution: Translate CRM strategy into actionable clienteling initiatives.
- Support frontline teams in leveraging customer insights and promote a personalized approach.
- Target the relevant client pool to support the planning and execution of activation initiatives (events, outreach).
- Manage activation calendars and coordinate cross-functional execution.
- Performance Tracking & Analysis: Analyze engagement and retention KPIS (repurchase rate, frequency, average basket).
- Provide regular performance reports and actionable insights.
- Cross-functional Coordination: Act as a key point of contact between boutique, markets, marketing and commercial teams.
- Ensure alignment and consistency across all CRM initiatives and disseminate best practices, best practices and support adoption of clienteling tools and processes. PROFILE & SKILLS
Company and context
- Strong project management and organizational skills
- Customer-centric mindset with a strong attention to detail
- Analytical skills with the ability to translate data into actions
- Excellent communication and stakeholder management skills
- Ability to manage multiple projects simultaneously
- Experience with CRM systems Salesforce & The View
- Proficiency in Excel or similar analytical tools Proactive and hands-on approach
- Strong sense of ownership and accountability
- Ability to work cross-functionally in a dynamic environment
- Detail-oriented with a focus on execution excellence Similar Jobs Grand Vendeur
Additional details
- Ensure alignment and consistency across all CRM initiatives and disseminate best practices, best practices and support adoption of clienteling tools and processes.
- Proficiency in Excel or similar analytical tools Proactive and hands-on approach
Notes and original content
- PROFILE & SKILLS
- Proficiency in Excel or similar analytical tools
- Proactive and hands-on approach
Questions about this listing
What salary does Roger Dubuis offer for this role?
Roger Dubuis lists CHF 97'500 - 165'500 gross per year for this position in Meyrin. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Roger Dubuis offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Roger Dubuis during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Roger Dubuis?
Use the "Apply now" button on this page — it links directly to Roger Dubuis's original listing at careers.richemont.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
