Call Agent (f/m/d) Customer service coop.ch, 40% (hourly wage) — Coop Genossenschaft
- Location
- Spreitenbach
- Contract
- part-time
- Posted
- Yesterday
Role overview
Call Agent (f/m/d) Customer service coop.ch, 40% (hourly wage)
Coop Genossenschaft — Spreitenbach, Aargau, Svizzera
- Call Agent (f/m/d) Customer service coop.ch, 40% (hourly wage)
- Coop Genossenschaft — Spreitenbach, Aargau, Svizzera
- Acceptance and processing of telephone and written customer requests in German, French, English and Italian
- Comprehensive telephone and written customer support of A – Z in the area of coop.ch
Main responsibilities
- Acceptance and processing of telephone and written customer requests in German, French, English and Italian
- Comprehensive telephone and written customer support of A – Z in the area of coop.ch
- Acceptance of written and telephone customer orders
- Telephone support of chauffeurs/chauffeures General administrative activities Requirements
- Commercial or equivalent training completed
- Very good oral and written knowledge of German and French at at least B1 level (English and Italian advantageous)
- Routine in dealing with digital work equipment, good user knowledge in MS Office, affinity for digital products and systems (web shop and apps)
- Precise and very customer-oriented working method
- High readiness for evening and Saturday assignments, strong team skills Own car for work during late shifts
- Discounts: 5 times the number of super points in the supermarket, up to 20% discount in all formats of the Coop Group, Reka Card: Discount on subscription, Discount on GA subscription
Additional details
- Telephone support of chauffeurs/chauffeures General administrative activities
- High readiness for evening and Saturday assignments, strong team skills Own car for work during late shifts
- Conditions of Employment: Pension Fund: 2/3 is paid by Coop, 18 weeks paid maternity leave and 4 weeks paid paternity leave Working hours: 5 weeks holidays
- Sustainability: Commitment to people and animals and nature with over 400 actions Communication: internal app for employees
- Health: Update Fitness: Fr. 200.– Discount on annual subscription Your contact person
Notes and original content
- Telephone support of chauffeurs/chauffeures
- General administrative activities
- Requirements
- High readiness for evening and Saturday assignments, strong team skills
- Own car for work during late shifts
- Conditions of Employment: Pension Fund: 2/3 is paid by Coop, 18 weeks paid maternity leave and 4 weeks paid paternity leave
- Working hours: 5 weeks holidays
- Sustainability: Commitment to people and animals and nature with over 400 actions
- Communication: internal app for employees
- Health: Update Fitness: Fr. 200.– Discount on annual subscription
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 24'800 - 37'600 gross per year for this position in Spreitenbach. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
