Working student Customer Service Damage for mobile phone, household and glass damage (m/f/d) part-time — Helvetia Versicherungen

In addition to your studies, would you like to gain practical experience, take on responsibility and gain real insights into the insurance world? Then you are exactly right with us. Become part of our customer service team, bring your ideas and develop in a supportive environment. Tasks: • You work independently on mobile phone, household damage and glass damage in the area of material • You collect and manage claims in our systems • You check invoices and take over the processing of payments • You are in writing and by telephone in exchange with customers: inside and repair companies • You actively support in day-to-day business as well as in processes and projects • You bring your ideas and design processes and services Requirements • You are in an ongoing study • You work structured, reliable and independent • You bring a high service orientation and communication strength • You are open, flexible and show your own initiative • You have very good knowledge of German; French and/or Italian are a plus • You know MS Office well We believe in cooperation at eye level, mutual trust and people who want to take responsibility. Different perspectives help us to develop better solutions – for our customers as well as for us as a team.