Sales Support Specialist (80-100%) — ABB Svizzera (sede Ticino)
NewCHF 60'000 - 102'000
ABB Svizzera (sede Ticino) · Schaffhausen (SH)
- Location
- Schaffhausen
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 60'000 - 102'000
Role overview
At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
Join us and help run what runs the world. This position reports to: Order Management Specialist
- At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
- You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
- Your main responsibilities will be:
- Processing orders, complaints, and returns through coordination with sales, product marketing, logistics, quality, planning, scheduling, and other internal teams to ensure accurate and timely delivery of products to customers.
Main responsibilities
- Your main responsibilities will be:
- Processing orders, complaints, and returns through coordination with sales, product marketing, logistics, quality, planning, scheduling, and other internal teams to ensure accurate and timely delivery of products to customers.
- Serving as the first point of contact for customer inquiries and orders as well as ensuring the resolution of customer problems.
- Support in pre-sales or after-sales service by solving customer problems and ensuring effective and efficient customer communication using specific commercial communication tools. What we’re looking for:
- You have commercial training/education, ideally with further training in foreign trade or at a higher vocational education level (e.g., HF).
- At least 1 year of professional experience, preferably in sales support, order processing, or comparable areas.
- You are proficient in SAP Sales & Distribution, MS Office, and customer communication tools.
- You are a team player with a solution-oriented and independent work style, strong communication skills, and a positive attitude towards change.
- You have a good understanding of logistics processes.
- You communicate confidently in German and English. More about us
Application process
- today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Contacts
- Close collaboration with internal and external customers via meetings, email, and Teams.
Additional details
- Join us and help run what runs the world. This position reports to: Order Management Specialist
- In your role, you serve as an interface with internal and external partners to ensure a smooth flow of order processing. The working model is: #LI-hybrid
- Support in pre-sales or after-sales service by solving customer problems and ensuring effective and efficient customer communication using specific commercial communication tools. What we’re looking for:
- You communicate confidently in German and English.
- Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Notes and original content
- Join us and help run what runs the world.
- This position reports to:
- Order Management Specialist
- In your role, you serve as an interface with internal and external partners to ensure a smooth flow of order processing.
- The working model is: #LI-hybrid
- Support in pre-sales or after-sales service by solving customer problems and ensuring effective and efficient customer communication using specific commercial communication tools.
- What we’re looking for:
- More about us
