Expert in Corporate Clients (all) — Migros Bank
CHF 73'500 - 111'500
Migros Bank · Wallisellen (ZH)
- Location
- Wallisellen
- Contract
- full-time
- Posted
- 9 days ago
SalaryCHF 73'500 - 111'500
Role overview
With us you can take responsibility for our most important dossiers and use your experience profitably for our corporate customers.
We are looking for you: A personality who always keeps an overview, acts in a structured and responsible manner and looks for pragmatic solutions for customers.
- With us you can take responsibility for our most important dossiers and use your experience profitably for our corporate customers.
- We are looking for you: A personality who always keeps an overview, acts in a structured and responsible manner and looks for pragmatic solutions for customers.
- Telephone and written first point of contact for our corporate and commercial customers
- Handling administration in the area of basic corporate customer products, including opening and managing accounts for legal entities, self-employed people and exponents of corporate customers
- Experience in the banking sector is required (Corporate customer experience is an advantage) German (business fluent) French (an advantage) Italian (an advantage) Cosa offriamo
Main responsibilities
- Telephone and written first point of contact for our corporate and commercial customers
- Handling administration in the area of basic corporate customer products, including opening and managing accounts for legal entities, self-employed people and exponents of corporate customers
- Identification of customer potential and arranging consultation appointments
- Acceptance and completion of clarifications from customers and customer advisors as well as delivery of requested documents
- Identification and forwarding of complex inquiries to the relevant specialist departments Requisiti - at least. 3 years: In telephone customer contact and/or written processing of customer concerns
- Completed vocational training (EFZ): Bank clerk EFZ
- Experience and enjoyment of telephone and written customer contact (customer center / service line)
- High service and customer orientation, coupled with the willingness to take responsibility for the complete completion of inquiries
- Precise, speedy way of working as well as proactive and thoughtful action
- Experienced use of digital communication media
What the company offers
- Experience in the banking sector is required (Corporate customer experience is an advantage) German (business fluent) French (an advantage) Italian (an advantage) Cosa offriamo
Application process
- Recruitment process Pre-selection of applications We continually check applications received, create a pre-selection and release it to the manager for viewing.
Contacts
- Targeted support: Continuous, individual exchange for professional advancement Contatto Application & Contact Alexander Stauber HR Business Partner [email protected] LinkedIn
- The decision about moving forward or leaving the recruiting process is communicated by telephone or email.
- Duration until feedback: Up to three weeks Personality/performance test Under certain conditions, we use a personality test (BIP, Scales Test, etc.) as an additional step to support the selection.
- The results of the test may be discussed personally and form the basis for further selection.
- Duration until feedback: Up to one week Personal video or telephone conversation If there are a large number of applicants, we will optionally carry out a personal telephone or video conversation.
- This gives us the opportunity to get to know more candidates better within a short period of time in order to invite suitable people for the next round.
- Duration until feedback: Up to one week Technical discussion In a technical discussion, specific knowledge relevant to the execution of the job is asked by the manager and/or another specialist and, if necessary, the team.
- If possible, there will be time afterwards to get to know the workplace and team better through free conversation.
- Duration until feedback: Up to three weeks of trial work.
- A trial day or half-day gives you the opportunity to get to know the future working environment and the team members better.
Additional details
- Experience in the banking sector is required (Corporate customer experience is an advantage) German (business fluent) French (an advantage) Italian (an advantage) Cosa offriamo
- Targeted support: Continuous, individual exchange for professional advancement Contatto Application & Contact Alexander Stauber HR Business Partner [email protected]
- Once agreed, the contract will be drawn up and sent via email for digital signature. Duration until feedback: Up to a week
Notes and original content
- Experience in the banking sector is required (Corporate customer experience is an advantage)
- German (business fluent)
- French (an advantage)
- Italian (an advantage) Cosa offriamo
- Once agreed, the contract will be drawn up and sent via email for digital signature.
- Duration until feedback: Up to a week
