Customer Service employee, 60%, Geneva — ACTIV FITNESS
- Location
- Genf
- Contract
- part-time
- Posted
- 14 days ago
Role overview
movemi AG (ACTIV FITNESS) is a subsidiary of the Migros Zurich cooperative and Switzerland's best performing fitness centre group.
To strengthen the member management service, we are looking for a flexible and committed customer service person.
- movemi AG (ACTIV FITNESS) is a subsidiary of the Migros Zurich cooperative and Switzerland's best performing fitness centre group.
- To strengthen the member management service, we are looking for a flexible and committed customer service person.
- Respond to requests from studio employees and clients by telephone and in writing in French.
- Processing and response to member claims and requests.
Main responsibilities
- Respond to requests from studio employees and clients by telephone and in writing in French.
- Processing and response to member claims and requests.
- Studios-Clients-Internal Departments turntable function.
- Subscription administration, modification or correction.
- Performing administrative tasks and other correspondence.
- Very varied correspondence in French and German. Required Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch German (Good knowledge): German only oral
- Good computer skills, MS-Office.
- You're comfortable with accounting.
- You are engaged, don't let yourself be easily destabilized, communicative, flexible and expeditious.
Application process
- Application and contact Nicole Lambert HR Business Partner
- Recruitment process Preselection of files We constantly review the applications received, pre-screen and forward them to the manager.
Contacts
- The decision to pursue or eliminate the recruitment process is communicated by telephone or e-mail.
- Return time: up to 3 weeks Professional interview During the professional interview, the manager and/or other specialized person, or even the team, asks specific questions about knowledge to accomplish the work.
- If possible, then there is more time to get to know the workstation and team in a broken stick discussion.
- Return time: up to 3 weeks Contract offer and establishment The main points of the contract are checked again after our verbal job offer.
- The establishment of the contract is then initiated by mutual agreement before being sent by post. Return time: up to 3 weeks Grado di occupazione: 22%
Additional details
- Very varied correspondence in French and German. Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch German (Good knowledge): German only oral
- You like working on an open-minded team.
- The establishment of the contract is then initiated by mutual agreement before being sent by post. Return time: up to 3 weeks Grado di occupazione: 22%
Notes and original content
- Very varied correspondence in French and German.
- Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch
- German (Good knowledge): German only oral
- Cosa offeriamo
- The establishment of the contract is then initiated by mutual agreement before being sent by post.
- Return time: up to 3 weeks
- Grado di occupazione: 22%
Questions about this listing
What salary does ACTIV FITNESS offer for this role?
ACTIV FITNESS lists CHF 36'300 - 54'900 gross per year for this position in Genf. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does ACTIV FITNESS offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with ACTIV FITNESS during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at ACTIV FITNESS?
Use the "Apply now" button on this page — it links directly to ACTIV FITNESS's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
