Customer service representative:in service — Fust | Swiss Household Services AG
- Location
- Köniz
- Contract
- part-time
- Posted
- 17 days ago
Role overview
Customer service representative:in service
Fust | Swiss Household Services AG — Köniz, Bern, Svizzera
Switzerland buys at Fust!
- Customer service representative:in service
- Fust | Swiss Household Services AG — Köniz, Bern, Svizzera
- Telephone support and processing of customer inquiries
- Recording of repair orders and coordination of home delivery and service appointments
Main responsibilities
- Telephone support and processing of customer inquiries
- Recording of repair orders and coordination of home delivery and service appointments
- Processing internal requests in cooperation with other departments
- General administrative activities, e.g. ordering of spare parts and processing of manufacturer orders Requirements
- Commercial experience ideally in telephone customer service
- Confident knowledge of German in words and writing, good knowledge of French at at least B2 level and Italian language Good user knowledge in MS Office; SAP experience is beneficial
- Strong customer orientation as well as a friendly and professional appearance What we offer
- Conditions of employment: Largely flexible working hours, free parking spaces, internal co-op restaurant with a range of premium prices, modern and bright rooms
- Discounts: Discounts in various co-op formats, 5 times the number of co-op super points, Up to 20% discount on various insurance services, Cheap mobile and prepaid subscriptions at Coop Mobile, Reka Card: Discounts on subscription, staff discount also for partners: in (living in the same household), discount on the travel offer ITS Coop Travel, CHF 650.- Voucher for the purchase of an SBB GA's
- Training: internal training, support for external training, development opportunities
Additional details
- Become part of our team and help us continue to create customer experiences! A job at Fust, and it’s running!
- General administrative activities, e.g. ordering of spare parts and processing of manufacturer orders
- Confident knowledge of German in words and writing, good knowledge of French at at least B2 level and Italian language Good user knowledge in MS Office; SAP experience is beneficial
- Strong customer orientation as well as a friendly and professional appearance
- Health: Update Fitness: CHF 200.- Discount on annual subscription, free and anonymous company social consulting 24/7 Your contact persons at Fust Head of Business Partnering Recruitment Specialist
Notes and original content
- Become part of our team and help us continue to create customer experiences!
- A job at Fust, and it’s running!
- Requirements
- Confident knowledge of German in words and writing, good knowledge of French at at least B2 level and Italian language
- Good user knowledge in MS Office;
- SAP experience is beneficial
- What we offer
- Health: Update Fitness: CHF 200.- Discount on annual subscription, free and anonymous company social consulting 24/7
- Your contact persons at Fust
- Tanja Voser
Questions about this listing
What salary does Fust | Swiss Household Services AG offer for this role?
Fust | Swiss Household Services AG lists CHF 68'500 - 104'000 gross per year for this position in Köniz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Fust | Swiss Household Services AG offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Fust | Swiss Household Services AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Fust | Swiss Household Services AG?
Use the "Apply now" button on this page — it links directly to Fust | Swiss Household Services AG's original listing at jobs.fust.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
