Patient Service Specialist 80 - 100% — Luzerner Kantonsspital (LUKS)
- Location
- Luzern
- Contract
- full-time
- Posted
- 153 days ago
Role overview
The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
The clinics and institutes of the LUKS Group offer medical services of the highest quality.
- The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
- The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
- We offer you an interesting and challenging role as a host on the wards.
- You are responsible for the well-being of our guests/patients in the non-medical area
- Friendly, committed person with strong service orientation
- Good ability to empathize with patients and discretion
Main responsibilities
- We offer you an interesting and challenging role as a host on the wards.
- You are responsible for the well-being of our guests/patients in the non-medical area
- You are responsible for taking daily orders and serving meals and drinks according to medical prescriptions
- You are also the link to ensure close communication and cooperation with nursing, kitchen and housekeeping
- You are also responsible for checking and furnishing the rooms to ensure they are fully equipped, mise-en-place in the back office, making fresh patient beds, and caring for cut flowers Requirements:
- You have a completed Gastronomy vocational training with EFZ certificate of competency as a restaurant, service, hotel or housekeeping specialist
- You are a friendly, committed personality with a high level of service orientation
- Good empathy in dealing with patients and discretion are a given for you
- Excellent knowledge of German, an additional national language, as well as in-depth PC user knowledge, an interest in the hospital system and nutrition topics complete your profile We offer:
- Together with your teammates, you will cover a variety of topics Day shifts without room hours by 7:30 p.m. at the latest and work an average of two weekend shifts per month.
Key requirements
- Friendly, committed person with strong service orientation
- Good ability to empathize with patients and discretion
- Excellent German knowledge, additional national language, and good PC user knowledge
- Interest in hospital topics and nutrition themes
- You are also the link to ensure close communication and cooperation with nursing, kitchen and housekeeping
- These tasks offer you the opportunity to use and further develop your professional expertise and social skills
What the company offers
- You can also benefit from attractive weekend bonuses and have access to numerous discounts and benefits that make the working environment even more pleasant
Questions about this listing
What salary does Luzerner Kantonsspital (LUKS) offer for this role?
Luzerner Kantonsspital (LUKS) lists CHF 69'500 - 106'000 gross per year for this position in Luzern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Luzerner Kantonsspital (LUKS) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Luzerner Kantonsspital (LUKS) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Luzerner Kantonsspital (LUKS)?
Use the "Apply now" button on this page — it links directly to Luzerner Kantonsspital (LUKS)'s original listing at jobs.luks.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
