Centre Manager 80 - 100% — Suva
NewCHF 60'500 - 91'500
Suva · La Chaux-de-Fonds (NE)
- Location
- La Chaux-de-Fonds
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 60'500 - 91'500
Role overview
What You Do
You provide a high-quality telephone reception and inform clients about issues related to accident management.
- What You Do
- You provide a high-quality telephone reception and inform clients about issues related to accident management.
Contacts
- In this activity, you respond to customer requests via the various communication channels (telephone, email, mail, e-services, customer portal).
- You update the data, and process incoming requests and documents (accident reports, work incapacity certificates, etc.).
- You are committed to continuous process improvement. What you bring
- You have a commercial training and/or customer relationship agent level CFC and have first professional experience in insurance.
- In French, German or Italian, you are fluent in a second national language.
- As a friendly personality and service oriented, you are very comfortable on the phone and enjoy customer contact.
- You have ease with information and communication technologies.
- We first propose a 12 month CDD, with the possibility of evolution in CDI in case of mutual interest.
Additional details
- You are committed to continuous process improvement.
Notes and original content
- What you bring
