Customer Service Representative - 100% - Luzern — Emil Frey
- Location
- Luzern
- Contract
- Full-time
- Posted
- 30 days ago
Full description
What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation and customer orientation are the main pillars of the company. The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services. Herold Fahrzeugvermietung AG is the licensee of Hertz for the Swiss market. Hertz is one of the most famous brands in the world and stands globally for an excellent car rental offer. Your tasks
- You receive the customers and support them in choosing the right vehicle.
- You will complete the rental formalities with them and advise them on our additional services.
- Furthermore, you plan the reservations, organize the provision of the vehicles and take the vehicles back.
- Do you want to give the customer a positive memory of his stay in Switzerland and of an excellent service at the Hertz counter? Then you are right with us. You can also find out more on our website www.hertzcareer.ch. Your profile
- You love dealing with customers and a lively atmosphere.
- You place service and customer satisfaction at the center of your activity.
- In addition to professional experience in customer service or in a sales function, you can also communicate well in English.
- You have been in possession of the driving licence for passenger cars for more than a year.
- You handle hectic situations with constant friendliness and serenity.
- You are a dynamic person and are used to working independently.
- As a flexible employee, irregular working hours (even on weekends) meet you. What we offer you You will find a new challenge with exciting tasks and much more:
- Numerous discounts (new cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
- An own, attractive pension fund as an independent pension institution
- A long-term business perspective
- Individual training and development opportunities
- At least 25 days of holiday Hertz Switzerland cultivates a collegiate du-culture and unites different nations and cultures in the company. At Hertz Switzerland, you benefit from very good social benefits and attractive discounts on vehicle rentals both at home and abroad. An experienced team supports you in the training phase. Our employees are the most important success factor, which is why we offer them the opportunity to develop further. As you can contact us Alix Zoé Bürgisser, staff member is looking forward to the complete application (e.g. CV, employment certificates, etc.) via the link "Apply now!". For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. Female and other gender identities are explicitly included. For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and diversity. We believe that a diverse workforce and an inclusive culture allow us to realize our full potential. Editorially recommended external content Show video I agree that external content is shown to me. This transfers personal data to third-party platforms. Emil Frey AG has no influence on this. You can read more about this in our data protection declaration. You can deactivate the display at any time. You can deactivate such external embeddings with this switch (data protection declaration).
- You receive the customers and support them in choosing the right vehicle.
- You will complete the rental formalities with them and advise them on our additional services.
- Furthermore, you plan the reservations, organize the provision of the vehicles and take the vehicles back.
- Do you want to give the customer a positive memory of his stay in Switzerland and of an excellent service at the Hertz counter? Then you are right with us. You can also find out more on our website www.hertzcareer.ch.
- You love dealing with customers and a lively atmosphere.
- You place service and customer satisfaction at the center of your activity.
- In addition to professional experience in customer service or in a sales function, you can also communicate well in English.
- You have been in possession of the driving licence for passenger cars for more than a year.
- You handle hectic situations with constant friendliness and serenity.
- You are a dynamic person and are used to working independently.
- As a flexible employee, irregular working hours (even on weekends) meet you.
Questions about this listing
What salary does Emil Frey offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Luzern is CHF 69'500 - 106'000 gross per year — an estimate, not a figure communicated by Emil Frey. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Emil Frey offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Emil Frey during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Emil Frey?
Use the "Apply now" button on this page — it links directly to Emil Frey's original listing at jobs.emilfrey.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.