Service Owner (f/m/d) — Bison
- Location
- Sursee
- Contract
- other
- Posted
- 2 days ago
Role overview
You do that.
You take responsibility for the operation and further development of IT services or build new services
You plan and control the service costs, including budgeting, forecasting, recalculation (service-to-service) and controlling
- You do that.
- You take responsibility for the operation and further development of IT services or build new services
Application process
- Experience in IT service management, application management or in a comparable role
- Interest and/or experience in financial management (budget responsibility, cost management, accounting models)
- Experience in creating and managing SLAs is a plus
- ITIL Foundation certification or willingness to acquire it
- An independent, structured and solution-oriented working method as well as a high level of initiative
- Ownership is not just a term for you, but an attitude that you live daily
- Strong communication skills in German (verbal and written) and enjoyment of exchange with different stakeholders
Company and context
- You work closely with internal departments, external partners and the IT organization and bring requirements, developments and changes together in a structured way.
- Together with Product Manager, you maintain a strategy and a roadmap for the further development of your IT service
- You bring that to me.
- Degree in Business Informatics, Computer Science or Business Administration (FH/HF/FA) or equivalent qualification
Questions about this listing
What salary does Bison offer for this role?
Bison lists CHF 69'500 - 106'000 gross per year for this position in Sursee. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bison offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bison during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Bison?
Use the "Apply now" button on this page — it links directly to Bison's original listing at jobs.fenaco.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
