100% Risk and Complaint Management Internship — Luzerner Kantonsspital (LUKS)

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Geographic detail

This page corresponds to the job slug praktikum-risk-und-beschwerdemanagement-100-luks-luzern (trailing token: 100 Luks Luzern).

The reference location stated in the job ad is Luzern, Canton of Ticino. Remote-tagged roles still retain the city reference for tax, contract and G Permit enrolment purposes.

Original description

The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland. The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment. The clinics and institutes of the LUKS Group offer medical services of the highest quality. We are looking for reinforcements for our team on August 1st, 2026 or by appointment. Tasks: • You support the head of risk management and the ombudsman with a high degree of commitment in all administrative activities • You are responsible for the correct entry of cases in the database, correspondence, file compilation, appointment coordination and archiving work • You carry out research orders and prepare statistics and presentations Requirements: • You have at least a high school diploma or a qualification from a technical secondary school • You have fluent German and are very familiar with the most common MS Office products • You appreciate deal with people, show initiative and have an interest in the Swiss healthcare system • If you have a high level of service orientation and would like to work at the cutting edge of risk management, then you are the person we are looking for. We offer: • Gain initial professional experience in commercial or. business administration area and gain exciting insights into various fields of activity within the LUKS • We offer you the opportunity to get to know some of our 100 professions as part of stages, which will allow you to broaden your horizons and/or gain more clarity about your professional future • In order to give you the most exciting possible framework for your internship, you must be willing to commit yourself to 12 months • You are an ambassador for the largest employer in Central Switzerland and benefit from the network of the LUKS Group with its over 8,500 employees and our wide range of further training opportunities

Job details

  • Company: Luzerner Kantonsspital (LUKS)
  • Position: 100% Risk and Complaint Management Internship
  • Location: Luzern, Ticino
  • Sector: Sanità / Ospedali
  • Expired on: 2026-08-15

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Information for cross-border workers

Luzerner Kantonsspital (LUKS) is located in Luzern in the Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income. Since 2024, the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

G permit and residence. To apply for this position as a cross-border worker you must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. The employer files the G permit at the cantonal migration office after the contract is signed: first issuance takes 2-6 weeks and is then renewed yearly. Full-time remote work from Italy is not compatible with cross-border status; extended absences from the Italian home (more than a working week without returning) jeopardise the fiscal regime.

Net salary and the 2024 fiscal agreement. The gross salary advertised here is withheld at source by the Swiss employer at effective rates between 5 % and 19 % in the Canton of Ticino depending on income, marital status and dependants. Cross-border workers hired on or after 1 January 2024 fall under the new Italy-Switzerland concurrent regime: Italy taxes foreign employment income while granting a tax credit on Swiss withholding up to 80 %, declared in section RW of the Italian tax return. Together with social charges the typical gross-to-net gap is 18-28 %. For a personalised calculation on the gross offered by Luzerner Kantonsspital (LUKS) open the salary simulator.

Commute and quality of life. Working in Luzern means a daily commute that depends on which crossing you use: Brogeda (A2 motorway) and Chiasso-strada cover the Mendrisiotto and Luganese areas; Stabio and Gaggiolo serve commuters from the Varese province; Ponte Tresa is the historic gateway for Luino and the Verbano lake region. At peak times a Como-Lugano leg runs 25-50 minutes; Varese-Lugano typically takes 35-60. For those considering relocation to Ticino, average rent for a 3.5-room flat in Lugano is CHF 1,500-2,200/month, against EUR 600-900 for an equivalent unit in the province of Como. The Swiss healthcare network (LAMal) offers shorter access times than the Italian SSN but at a monthly premium of CHF 350-500 per adult — a substantial line item in any net-vs-net comparison.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. Together with AVS-AI-IPG (5.3%), unemployment insurance (1.1% up to CHF 148,200/year) and LPP (7-18% by age), the typical gross-to-net gap is 18-28%. Use our simulator for a personalised calculation against this listing.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work, unless they exercise the right of option to stay in the Italian SSN. Premiums vary by canton, insurance model (standard, family doctor, telmed, HMO) and deductible (CHF 300 minimum up to 2,500 maximum): compare LAMal premiums.
How do I get a G permit to work in the Canton of Ticino?
The G permit is filed by the employer at the cantonal migration office after the contract is signed. First issuance takes 2-6 weeks; the permit is renewed yearly up to the contractual limit. You must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. Full-time remote work from Italy is not compatible with the status.
13th-month salary, vacation and overtime: what does Swiss law say?
The 13th salary is not statutory but is standard practice in Ticino and almost always specified in the contract: paid in December or split into two tranches (June + November). Minimum statutory holiday is 4 weeks (5 weeks for under-20s and over-50s with seniority). Overtime above 40-45 weekly hours, under the Labour Act (LL), is compensated with a 25% premium or equivalent time off within 14 weeks.
What documents do I need to apply for a Swiss job?
For the initial application: CV (European or Swiss format, in a cantonal language), cover letter, and a recent work certificate. After the contract is signed: valid ID card (passport recommended), Italian residence certificate, birth certificate for the G-permit filing, and — for regulated sectors (healthcare, schools, security) — recognition of the Italian degree by SBFI/SEFRI or the relevant cantonal authority, a process that takes 3-6 months.

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