Patient Admission Emergency Clerk (m/f/d) — Solothurner Spitäler (soH)

Role overview

Tasks

• Reception and administrative recording of emergency patients
• Courteous and respectful communication with patients and relatives
• Administrative case opening, checking of the guarantors in SAP-ISH and clarification of insurance coverage including collection of deposit payments
• Responding quickly and appropriately to emergencies to support the safety and well-being of patients and patients Profile
• Completed professional training and good IT affinity
• Flexibility, ability to work in a team and willingness to work shifts with the ability to adapt to changing working hours 7x24 operation (night shift and public holidays)
• Good knowledge of German and additional foreign language skills are an advantage
• Empathetic, open personality with sensitive dealings with people
• Strong communication skills, experience in direct customer contact and confident action in hectic situations
• High resilience and remaining calm even under stress
• Area: Administration and operations
• Location: Bürgerspital Solothurn
• Department: Emergency patient admission
• Workload: 50%

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