Network & VoIP Engineer (all genders) 80 - 100 % — Suva
- Location
- Luzern
- Contract
- Full-time
- Posted
- 25 days ago
Full description
What you do
- You will oversee and optimize our proxy infrastructure, including Skyhigh Client Proxy (SCP), for stable, secure Internet access and ensure reliable, secure network connections with the operation and development of our VPN solutions.
- As a deputy, you support the operation and further development of the ePO platform and the firewall environment, including the maintenance of ePO as well as changes and troubleshooting in the firewall environment.
- For Genesys Cloud CX, you take over the deputy and support the operation, troubleshooting and further development of our contact center platform.
- As an ITSM coordinator, you represent the team in relevant ITSM topics and form the interface between technical tasks and higher-level ITSM processes.
- Complex network, security and communication disorders are analyzed end-to-end, working closely with internal teams and external partners. What you bring
- You have a degree in computer science or a comparable education and bring several years of experience in the engineering of complex network or communication solutions as well as in-depth knowledge and practical experience in the network area.
- With proxy technologies, you are well-versed and have in-depth expertise in VPN as well as the underlying network and security technologies.
- Your knowledge of Trellix/McAfee ePO as well as firewall and network security enables you to take over the respective deputies.
- Knowledge of Genesy’s Cloud CX or the willingness to build it specifically for the deputy, you ideally complement with knowledge of VoIP, SIP and routing as well as a good understanding of the interaction of network and telephony.
- You have experience with ITSM processes and enjoy coordinative tasks for the team, work independently, analytically and solution-oriented and actively contribute your knowledge to the team.
Questions about this listing
What salary does Suva offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Luzern is CHF 78'500 - 119'000 gross per year — an estimate, not a figure communicated by Suva. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Suva offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Suva during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Suva?
Use the "Apply now" button on this page — it links directly to Suva's original listing at jobs.suva.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
