IT supporters — OTTO'S AG
- Location
- Sursee
- Contract
- full-time
- Posted
- Today
Role overview
Your area of activity
IT Service Desk: First point of contact for employees by phone or ticket
Request management: analyze support requests and solve them efficiently
- Your area of activity
- IT Service Desk: First point of contact for employees by phone or ticket
- Training: IT training (e.g. computer scientist EFZ, IT supporter) or comparable experience in IT support
- Experience: you have solid experience with ticket systems; ITIL knowledge is a plus
Key requirements
- Training: IT training (e.g. computer scientist EFZ, IT supporter) or comparable experience in IT support
- Experience: you have solid experience with ticket systems; ITIL knowledge is a plus
- Knowledge: Microsoft operating systems and Office 365 are safe for you
Application process
- Further skills: You bring basic network understanding and apply it pragmatically Area: Office Pensum: 60-100 %
Additional details
- Experience: you have solid experience with ticket systems; ITIL knowledge is a plus
- Further skills: You bring basic network understanding and apply it pragmatically
Notes and original content
- Your profile
- Experience: you have solid experience with ticket systems;
- ITIL knowledge is a plus
- Area: Office
- Pensum: 60-100 %
Questions about this listing
What salary does OTTO'S AG offer for this role?
OTTO'S AG lists CHF 74'500 - 127'000 gross per year for this position in Sursee. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does OTTO'S AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with OTTO'S AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at OTTO'S AG?
Use the "Apply now" button on this page — it links directly to OTTO'S AG's original listing at live.solique.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
