IT Support Specialist — Tissot Ltd
NewCHF 60'500 - 91'500
Tissot Ltd · Ticino (TI)
- Location
- Ticino
- Contract
- internship
- Posted
- Yesterday
SalaryCHF 60'500 - 91'500
Role overview
IT Support Specialist Swatch Group IT Support Specialist The company
The cross of the Swiss flag, proudly taken up in the logo, symbolizes the quality and reliability of Tissot since 1853.
True to its motto of "Innovators by tradition", Tissot makes excellence accessible in more than 160 countries, relying on special materials, advanced features and careful design.
- IT Support Specialist Swatch Group IT Support Specialist The company
- The cross of the Swiss flag, proudly taken up in the logo, symbolizes the quality and reliability of Tissot since 1853.
- In this role, your responsibilities will be as follows:
- Provide N1/N2 support and quality monitoring to enterprise users on computer hardware (workstations, tablets, printers and any device under management), as well as software under the responsibility of the IT team.
- For the benefit of computer training at the CFC, ES or equivalent level, you have a first experience validated in a similar IT support position at level 1 and 2.
Main responsibilities
- In this role, your responsibilities will be as follows:
- Provide N1/N2 support and quality monitoring to enterprise users on computer hardware (workstations, tablets, printers and any device under management), as well as software under the responsibility of the IT team.
What the company offers
- For the benefit of computer training at the CFC, ES or equivalent level, you have a first experience validated in a similar IT support position at level 1 and 2.
Application process
- Install and configure applications and other IT services (Windows 11 / MacOS, Iphone/Ipad, business software, Office 365, etc.).
- Administer the IT Park (Active Directory, Administration Office 365, Jamf, CrowdStrike).
- Track all user requests and incidents in the ticketing tool (Jira).
- Maintain and share the knowledge base (Confluence).
- Participate in the training of users on the services and applications provided, as well as the security principles inherent in the use of technology (ICT).
- Order materials from our various suppliers.
- Participate in the realization of many exciting projects internal to your team or transversal company. Profile
- With very good relational skills, you are customer oriented and solutions.
Contacts
- Job rental Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel) Switzerland Company address Tissot Ltd
- P.O. Box 399 CH-2400 Le Locle
Additional details
- IT Support Specialist
- To strengthen our IT Solutions team at the Locle, we are currently recruiting an IT Support Specialist.
- Participate in the realization of many exciting projects internal to your team or transversal company.
- With the ability to manage priorities on time, you have strong analytical skills. Professional requirements
- Knowledge of the principles ITIL V4, validated by certification, is a plus.
- In French, you have a good knowledge of English. Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel) Apply for this job
Notes and original content
- Swatch Group
- The company
- Job description
- With the ability to manage priorities on time, you have strong analytical skills.
- Professional requirements
- In French, you have a good knowledge of English.
- Job rental
- Chemin des Tourelles 17
- 2400 Le Locle (Neuchatel)
- Switzerland
