Mitarbeiter Backoffice Event & Support (m/w/d) 40% — Heineken Switzerland

Full description

Respect, enjoyment and quality based on passion are among our core values. As a beer producer with brewery locations in Chur and Lucerne, we are a company of national importance. We focus on a mix of tradition, innovation and customer proximity. With our brand beers, we contribute to the diverse Swiss beer culture. Become part of our Event & Support Team! Whether it’s a festival, a major event or an exclusive brand presence – behind every successful event is a smooth organization. This is where you come into play! In our Event & Support Team, you make sure that everything fits together around our events. You coordinate event orders from the order to the billing, keep an eye on dates, material availability and costs and are an important contact for various internal and external partners. Wear your organizational talent, your service orientation and your eye for detail You help make our events a success. Your

• Event orders under control: You process orders, record event material and beverage orders in SAP and ensure reliable and complete order processing. Ensure quality: You check orders, event data and delivery information for completeness and ensure high data quality. Forward-looking coordination: You check material availability, identify bottlenecks at an early stage and find suitable solutions together with the responsible teams. Process inquiries professionally: You manage our central Event & Support inbox, coordinate in-depth concerns and set the right priorities. Actively shape collaboration: You are an important interface between sales, event coordination, planning, logistics, finance and external partners and ensure a smooth flow of information. Keep an eye on figures: You control event orders, prepare billings and take care of invoice corrections and the administrative processing of claims. Contribute to major events: You support the coordination of drink processes at selected major events and participate in planned piquettes. Thinking processes further: You optimize order forms and workflows, bring your own ideas and support projects around digitalization and efficient event processes. You bring this with well-founded know-how: You have a completed commercial education or a comparable qualification. Experience that matters: You bring several years of professional experience in back office, customer service, order management or in a similar function. Organizational talent: You work in a structured, careful and forward-looking manner and keep track of several parallel assignments. Own initiative: You like to take responsibility, set priorities independently and find pragmatic solutions. Service orientation: You communicate clearly and bindingly and enjoy working with different internal and external partners. Flexibility: You feel comfortable in a varied, seasonal environment and are ready to provide selective support at selected major events. Digital fit: You are well versed in dealing with Microsoft 365, especially Outlook, Excel and teams, and ideally bring SAP knowledge and interest in digital processes. You communicate very well in German, both verbally and in writing. Knowledge of French is a welcome plus.
• We offer you Flexibility & Work-Life Balance: Flexible working hours and hybrid working Learning & Development: Internal and external training offers, e.g. language training or our Beer Academy Team Spirit & Culture: Regular employee events, monthly company apos and joint celebrations Discounts & Extras: Attractive discounts, e.g. in our drink shop or in selected leisure and cultural offers Events & Experiences: Regular raffles of tickets for festivals, concerts and other events Health & Well-being: Health and support offers for different life situations We look forward to your application!

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