Technical Services Manager – Centiel UK — Centiel
NewCHF 79'500 - 120'500
Centiel · Cadro (Lugano) (TI)
- Location
- Lugano
- Contract
- other
- Posted
- Yesterday
SalaryCHF 79'500 - 120'500
Role overview
Job posting Centiel UK – Technical Services Manager About us
Centiel SA is a Swiss technology company that designs, manufactures, and delivers industry-leading power protection
solutions for critical infrastructure.
- Job posting Centiel UK – Technical Services Manager About us
- Centiel SA is a Swiss technology company that designs, manufactures, and delivers industry-leading power protection
- Technical support and field service
- Provide advanced technical support to customers, service engineers, project teams, sales colleagues, and
- skills and experience
- Minimum of five years’ experience working with uninterruptible power supply systems, with a high level of
Main responsibilities
- Technical support and field service
- Provide advanced technical support to customers, service engineers, project teams, sales colleagues, and
- approved subcontractors.
- Support complex fault investigations, troubleshooting, site acceptance testing, commissioning activities, and
- technical site meetings.
- Take ownership of technical enquiries, customer fault calls, and investigations, coordinating activities through
- to successful resolution.
- Respond promptly, professionally, and effectively to requests for technical assistance and support.
- Ensure customer technical enquiries are handled accurately and within agreed response times.
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment. Product knowledge and technical interface
Key requirements
- skills and experience
- Minimum of five years’ experience working with uninterruptible power supply systems, with a high level of
- technical competence in installation, maintenance, fault diagnosis, commissioning support, and system operation.
- Technical qualification in Electrical or Electronic Engineering, such as HNC, HND, degree, or equivalent industry-
- recognised certification.
- Strong technical knowledge of UPS systems, electrical power distribution, batteries, monitoring systems, and
- associated critical power infrastructure.
- Good knowledge of relevant UK electrical standards and industry practices, including BS 7671 / IET Wiring Regulations.
- Knowledge of UPS standards, including the BS EN IEC 62040 series, and associated guidance such as HTMs, EN
- 50171, and BS 9999, is desirable.
- Experience with battery technologies and monitoring systems, including BMS, BACS, UPS communications,
- interfacing, and networking solutions.
Application process
- Centiel UK. How to apply
- Proficient in Microsoft Office applications, including Excel, Word, Outlook, and Teams, with good numerical,
- reporting, and documentation skills.
- Full UK driving licence and willingness to travel throughout the UK as required.
- Right to work in the UK. Skills and competencies
- Strong analytical and problem-solving mindset with attention to technical detail.
- Hands-on, pragmatic, and solution-oriented approach.
- Ability to work methodically in field, workshop, and customer-site environments.
Additional details
- Centiel UK – Technical Services Manager
- customers across the UK. Who we are looking for
- subcontractors, and customers.
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment. Product knowledge and technical interface
- improvements within the UK organisation. Training and knowledge transfer Customer, service and project support
- for emergency repairs and first-line maintenance activities. Quality, safety and continuous improvement Qualifications, skills and experience
- technical competence in installation, maintenance, fault diagnosis, commissioning support, and system
- Good knowledge of relevant UK electrical standards and industry practices, including BS 7671 / IET Wiring
- Ability to work independently, prioritise workload effectively, and manage multiple tasks within a fast-paced
- Right to work in the UK. Skills and competencies Company values & behavioural competencies
Notes and original content
- Job posting
- customers across the UK.
- Who we are looking for
- Scope of the role
- and Centiel SA.
- Contract details
- Responsibilities
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment.
- Product knowledge and technical interface
- improvements within the UK organisation.