Teaching as an expert Customer Dialogue EFZ — Die Schweizerische Post
- Location
- Zofingen
- Contract
- other
- Posted
- —
Role overview
Are you enthusiastic about daily contact with people, are you communicative and helpful?
Then an education in the Contact Center Post is just right for you!
During the three-year basic education, you will acquire the tools to successfully enter the world of customer communication.
- Are you enthusiastic about daily contact with people, are you communicative and helpful?
- Then an education in the Contact Center Post is just right for you!
Application process
- Information on the application process: For this position, in addition to the dossier, a short self-assessment on personality and working methods is collected.
- After submitting your application, we first check whether the basic requirements for the job have been met and whether all the necessary information is available.
- The dossier and your self-assessment are considered together for the assessment. Your education
- You are the first point of contact for all telephone and written requests of our customers.
- In the Contact Center Post you advise the clientele, help them solve their problems and answer their questions competently.
- You work versatile and flexible on different information and communication channels.
- You get an insight into the different areas of the post office and get to know the work processes, services and products.
- After the introduction phase, you will soon also provide competent information in another national language. You bring that with you
Contacts
- If these are fulfilled, you will receive a link to the self-assessment by e-mail.
Additional details
- The dossier and your self-assessment are considered together for the assessment.
- After the introduction phase, you will soon also provide competent information in another national language. You bring that with you
- We are looking for young people with enthusiasm, joy and motivation who want to make a difference. The following points should be met:
Notes and original content
- Your education
- After the introduction phase, you will soon also provide competent information in another national language.
- You bring that with you
- We are looking for young people with enthusiasm, joy and motivation who want to make a difference.
- The following points should be met:
Questions about this listing
What salary does Die Schweizerische Post offer for this role?
Die Schweizerische Post lists CHF 52'000 - 78'500 gross per year for this position in Zofingen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Die Schweizerische Post offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Die Schweizerische Post during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Die Schweizerische Post?
Use the "Apply now" button on this page — it links directly to Die Schweizerische Post's original listing at job.post.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
