Employee/Guest Relations — Kantonsspital Aarau (KSA)
- Location
- Aarau
- Contract
- full-time
- Posted
- 11 days ago
Role overview
Tasks
- Excellent service and personal support for our additional insured patients before, during and after the hospital stay
- First contact person for all non-medical questions and wishes
- Management of the lounge and coffee service
- Quality control for the provision of services for additional insured patients
- Training of patient hospitality employees
Requirements
- Completed training (EFZ) in the hospitality, sales, tourism or commercial sector
- Several years of experience in direct customer or Guest contact
- Service-oriented personality with real hosting
- Solution-oriented and proactive thinking
- Very good oral and written knowledge of German
- Excellent service and personal support for our additional insured patients before, during and after the hospital stay
- First contact person for all non-medical questions and wishes
Main responsibilities
- Excellent service and personal support for our additional insured patients before, during and after the hospital stay
- First contact person for all non-medical questions and wishes
- Management of the lounge and coffee service
- Quality control for the provision of services for additional insured patients Training of patient hospitality employees Requirements
- Completed training (EFZ) in the hospitality, sales, tourism or commercial sector
- Several years of experience in direct customer or Guest contact
- Service-oriented personality with real hosting Solution-oriented and proactive thinking
- Very good oral and written knowledge of German
- IT-affinity with very good user knowledge in MS Office
- Readiness for irregular use on early and late services during the following working hours: Monday to Friday incl. Public holidays, between 07:00 – 18:00
Additional details
- Quality control for the provision of services for additional insured patients Training of patient hospitality employees
- Service-oriented personality with real hosting Solution-oriented and proactive thinking
- Readiness for irregular use on early and late services during the following working hours: Monday to Friday incl. Public holidays, between 07:00 – 18:00
Notes and original content
- Quality control for the provision of services for additional insured patients
- Training of patient hospitality employees
- Requirements
- Service-oriented personality with real hosting
- Solution-oriented and proactive thinking
- Readiness for irregular use on early and late services during the following working hours: Monday to Friday incl.
- Public holidays, between 07:00 – 18:00
Questions about this listing
What salary does Kantonsspital Aarau (KSA) offer for this role?
Kantonsspital Aarau (KSA) lists CHF 62'000 - 94'000 gross per year for this position in Aarau. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Kantonsspital Aarau (KSA) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Kantonsspital Aarau (KSA) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Kantonsspital Aarau (KSA)?
Use the "Apply now" button on this page — it links directly to Kantonsspital Aarau (KSA)'s original listing at recruitingapp-122706.umantis.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
