FI Administration & Business Support - ref. 1116 — Cornèr Banca
- Location
- Lugano
- Contract
- full-time
- Posted
- 83 days ago
Role overview
We are looking for a highly motivated and qualified person to be included in our FI Administration & Business Support team.
The selected person will be responsible for ensuring operational and administrative support to activities supporting the network of financial intermediaries, managing requests in a timely manner, providing administrative assistance and ensuring accurate management of practices, in compliance with defined procedures and service times.
- We are looking for a highly motivated and qualified person to be included in our FI Administration & Business Support team.
- The selected person will be responsible for ensuring operational and administrative support to activities supporting the network of financial intermediaries, managing requests in a timely manner, providing administrative assistance and ensuring accurate management of practices, in compliance with defined procedures and service times.
- Main responsibilities
- Provide administrative support to the activities of the function.
- Excellent knowledge of Microsoft Office (especially Excel and Word)
- Ability to draft administrative documentation in at least two national languages
Main responsibilities
- Main responsibilities
- Provide administrative support to the activities of the function.
- Manage and monitor special cases, ensuring that they are properly taken over and resolved in line with agreed priorities.
- And to process new cases (Switzerland/Europe) within 24 hours, ensuring accuracy, completeness and compliance with service standards.
- Manage the shared mailbox and daily requests, ensuring timely responses and efficient management of daily operations.
- Manage credit card requests, in collaboration with the competent internal teams.
- Prepare periodic and ad hoc reports, including extraction and analysis of data/statistics for operational monitoring.
- What do we offer?
- Flexibility in work at home and in the management of working hours, with the aim of ensuring a healthy balance between work and private life.
- Numerous social benefits and incentives.
Key requirements
- Excellent knowledge of Microsoft Office (especially Excel and Word)
- Ability to draft administrative documentation in at least two national languages
- Fast learner, operational flexibility and solution-oriented mindset
- Team-oriented attitude and ability to collaborate across functions
- Excellent knowledge of national languages and English (written and spoken) Resident in Ticino or willing to relocate
Contacts
- Strong communication and interpersonal skills with internal/external partners via phone and/or e-mail
- Excellent communication and relational skills with internal and external interlocutors, both by telephone and by e-mail.
- Rapid learning, operational flexibility and solutions-oriented.
- Provision for teamwork and ability to collaborate with different corporate functions.
- The language of the language is spoken and written.
- Previous experience in similar roles in banking/financial sector or administrative support (preferable).
- Residence in Ticino or availability to move.
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 49'500 - 75'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
