Team Leader Technical Field Service Switzerland 80 - 100 % (w/m/d) — Hamilton Bonaduz AG
- Location
- Chur
- Contract
- other
- Posted
- 4 days ago
Role overview
Getreu der Vision "We drive innovation to improve people's lives" liefern die Hamilton Unternehmen seit 1950 Lösungen für die Gesundheitsbranche.
Wir sind ein innovativer Vorreiter was Beatmungsgeräte, das automatisierte Pipettieren und Lagern von Proben sowie die Entwicklung von Prozesssensoren anbelangt.
Die Business Unit Robotics entwickelt, produziert und vertreibt Pipettier-Roboter, um Liquid Handling Prozesse für die Pharma-, über die Nahrungsmittelindustrie bis hin zur Zell- oder DNA-Forschung zu automatisieren. Das kannst du bewirken : Close to Customer
- Getreu der Vision "We drive innovation to improve people's lives" liefern die Hamilton Unternehmen seit 1950 Lösungen für die Gesundheitsbranche.
- Wir sind ein innovativer Vorreiter was Beatmungsgeräte, das automatisierte Pipettieren und Lagern von Proben sowie die Entwicklung von Prozesssensoren anbelangt.
Company and context
- As part of the EMEA Technical Support organization, you will help harmonize service processes, drive continuous improvement, and contribute to the future of our service organization.
- Over time, your leadership scope may expand to additional customer service functions.
- Lead, coach and develop the Swiss Field Service team
- Deliver an outstanding customer experience and support key customer escalations
- Ensure achievement of operational KPIs and commercial service targets
- Plan resources and optimize field service operations
- Drive process harmonization and continuous improvement across EMEA What you can achieve:
- Lead a high-performing Field Service team that is recognized for technical excellence, collaboration, and customer focus
- Create outstanding customer experiences by delivering reliable, responsive, and high-quality service.
- Shape the future of Technical Support by driving process harmonization and operational excellence across Switzerland and EMEA.
Additional details
- Die Business Unit Robotics entwickelt, produziert und vertreibt Pipettier-Roboter, um Liquid Handling Prozesse für die Pharma-, über die Nahrungsmittelindustrie bis hin zur Zell- oder DNA-Forschung zu automatisieren. Das kannst du bewirken :
- Drive process harmonization and continuous improvement across EMEA What you can achieve:
- Develop people and future leaders through coaching, mentoring, and continuous skill development. Das bringst du mit :
- Good German and English, French language skills as a plus Valid B-driving license required
- Basic knowledge of Microsoft world from office tools to ERP and CSM solutions What You will need:
- Interdisciplinary knowledge and competences covering robotics, mechanics, electronics and software Be hands-on and technically minded – en
Notes and original content
- Die Business Unit Robotics entwickelt, produziert und vertreibt Pipettier-Roboter, um Liquid Handling Prozesse für die Pharma-, über die Nahrungsmittelindustrie bis hin zur Zell- oder DNA-Forschung zu automatisieren.
- Das kannst du bewirken :
- Close to Customer
- Drive process harmonization and continuous improvement across EMEA
- What you can achieve:
- Develop people and future leaders through coaching, mentoring, and continuous skill development.
- Das bringst du mit :
- Good German and English, French language skills as a plus
- Valid B-driving license required
- Basic knowledge of Microsoft world from office tools to ERP and CSM solutions
Questions about this listing
What salary does Hamilton Bonaduz AG offer for this role?
Hamilton Bonaduz AG lists CHF 57'500 - 87'000 gross per year for this position in Chur. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Hamilton Bonaduz AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Hamilton Bonaduz AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Hamilton Bonaduz AG?
Use the "Apply now" button on this page — it links directly to Hamilton Bonaduz AG's original listing at hamilton.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
