Shiftleader Reception (f/m/d) — Grand Hotel des Bains Kempinski St. Moritz
- Location
- St. Moritz
- Contract
- other
- Posted
- 3 days ago
Role overview
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage.
The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Do you aim to reach high standards?
- Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage.
- The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
- We are looking for you to support our motivated front office team from the coming winter season 2026/2027. | Key Responsibilities:
- Planning and supervising the daily operations of the reception department, including guest arrivals and departures, room sales, and room allocations for VIPs, groups, and crews.
Main responsibilities
- We are looking for you to support our motivated front office team from the coming winter season 2026/2027. | Key Responsibilities:
- Planning and supervising the daily operations of the reception department, including guest arrivals and departures, room sales, and room allocations for VIPs, groups, and crews.
- Coordinating and reviewing the work of receptionists.
- Conducting training for new employees and on-the-job training.
- Handling guest requests and complaints.
- Supervising cashiers.
- Providing information about customer loyalty programmes.
- Handing over at the end of the shift.
- Completing administrative tasks.
- Managing your own cash register with collection, currency exchange, etc.
Additional details
- Preparing invoices. | Skills, Knowledge and Expertise: Successfully completed specialist training
- Communication skills and good judgement, as well as leadership skills
- Professional competence, creativity and attention to detail, as well as a very high level of quality awareness Structured and organised way of working Keen interest in team-oriented work
- Live and work in the heart of the Engadin Alps A wide range of creative opportunities A pleasant working atmosphere in a young and dynamic team
Notes and original content
- Preparing invoices. | Skills, Knowledge and Expertise:
- Successfully completed specialist training
- OPERA knowledge
- Professional competence, creativity and attention to detail, as well as a very high level of quality awareness
- Structured and organised way of working
- Keen interest in team-oriented work
- Live and work in the heart of the Engadin Alps
- A wide range of creative opportunities
- A pleasant working atmosphere in a young and dynamic team
Questions about this listing
What salary does Grand Hotel des Bains Kempinski St. Moritz offer for this role?
Grand Hotel des Bains Kempinski St. Moritz lists CHF 57'500 - 87'000 gross per year for this position in St. Moritz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Grand Hotel des Bains Kempinski St. Moritz offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Grand Hotel des Bains Kempinski St. Moritz during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Grand Hotel des Bains Kempinski St. Moritz?
Use the "Apply now" button on this page — it links directly to Grand Hotel des Bains Kempinski St. Moritz's original listing at kempinski.pinpointhq.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
