Junior Field Service Engineer 80 - 100 % (w/m/d) — Hamilton Bonaduz AG
NewCHF 41'600 - 63'000
Hamilton Bonaduz AG · Domat/Ems (GR)
- Location
- Domat/Ems
- Contract
- other
- Posted
- 2 days ago
SalaryCHF 41'600 - 63'000
Role overview
True to the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950.
We are an innovative pioneer in terms of ventilators, automated pipetting and storage of samples and the development of process sensors.
The Process Analytics business unit develops, produces and distributes state-of-the-art process measurement technology for customers in biopharmaceuticals, chemicals and breweries.
- True to the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950.
- We are an innovative pioneer in terms of ventilators, automated pipetting and storage of samples and the development of process sensors.
Application process
- Technical customer support in 1st level support for technical and simple application-related inquiries
- Supporting customers in southern Germany, eastern Austria and in German- and Italian-speaking Switzerland Representative support for other sales territories within Europe, in particular Germany and Austria
- Independent planning and implementation of services at the customer site
- Technical and economic assessment of customer complaints
- Coordination of sustainable solutions with the Technical Support and Application Support Team in Switzerland
- Recording and processing of customer complaints and returns in ServiceNow
- Logistical and documentary support of field service colleagues in Europe Processing of submitted customer products in the send-in service at the locations Höchst or Domat/Ems
- Providing expertise in customer seminars, webinars and internal and external training
Contacts
- For further questions, please contact us at [email protected] and provide us with the following details:
Additional details
- Our product portfolio includes sensors for critical process parameters such as pH, oxygen, or sensors for measuring cell density, which are extremely important in biological processes and are unique worldwide with their innovative technology.
Notes and original content
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