Head of Learning & Development — MSC Group
- Location
- Genève
- Contract
- full-time
- Posted
- 124 days ago
Role overview
Your Purpose
The Head of Learning & Development (Onboard & Ashore) and Talent Management (Ashore) is responsible for defining and leading the global strategy for Learning and Development across both shipboard and shore-based employees, while overseeing Talent Management and Succession Planning for shore-based populations only.
- Your Purpose
- The Head of Learning & Development (Onboard & Ashore) and Talent Management (Ashore) is responsible for defining and leading the global strategy for Learning and Development across both shipboard and shore-based employees, while overseeing Talent Management and Succession Planning for shore-based populations only.
Application process
- today to be part of a global team that is pushing boundaries and achieving something remarkable.
- Your journey starts here!
Company and context
- The role ensures the company develops the capabilities required to deliver exceptional guest experiences, operational excellence, and strong leadership across a global workforce, including thousands of shipboard crew and a diverse shore-based organization.
- For shipboard employees, the role focuses on building world-class operational and service capabilities through structured training, leadership development, and career progression frameworks that support fleet performance and guest satisfaction.
- For shore-based employees, the role leads both Learning & Development and Talent Management, including leadership development, succession planning, and talent pipeline development for corporate and operational leadership roles.
- Working closely with senior operational leaders across Operations, Guest Experience, and Corporate Functions, this role drives a culture of continuous learning, leadership excellence, and organizational capability building across the company’s global operations. Your Impact
- Global Learning & Development Strategy (Onboard & Ashore)
- Define and implement the global Learning & Development strategy covering both shipboard crew and shore-based employees.
- Develop an integrated learning ecosystem that supports operational excellence onboard and leadership capability ashore.
- Ensure learning initiatives directly support strategic priorities such as: guest experience excellence safety and compliance operational performance leadership effectiveness digital and business transformation
- Oversee onboarding and development frameworks to accelerate employee integration and performance across both shipboard and shore environments.
- Lead the adoption of modern learning approaches including digital learning, simulation-based training, microlearning, and blended learning solutions. Shipboard Learning & Development
Additional details
- Working closely with senior operational leaders across Operations, Guest Experience, and Corporate Functions, this role drives a culture of continuous learning, leadership excellence, and organizational capability building across the company’s global operations.
- Ensure learning initiatives directly support strategic priorities such as: guest experience excellence safety and compliance operational performance leadership effectiveness digital and business transformation
- Lead the adoption of modern learning approaches including digital learning, simulation-based training, microlearning, and blended learning solutions. Shipboard Learning & Development
- Ensure alignment with all maritime regulatory training requirements and safety standards. Shore-Based Learning & Development
- Develop capability-building initiatives supporting key business priorities such as: commercial capabilities digital transformation operational excellence guest-centric culture
- Define and implement the company’s global talent management strategy for shore-based employees. Lead processes for: talent identification and talent reviews
- succession planning for critical leadership roles high-potential development programs leadership pipeline development career development frameworks
- Embed talent management practices into performance management and leadership development frameworks. Leadership Development
- Strengthen leadership capabilities in areas such as: operational decision-making service excellence innovation and continuous improvement cross-cultural leadership Your Journey so far
- Master’s degree in Human Resources, Organizational Development, Business Administration, or related field.
Notes and original content
- Your Impact
- Ensure learning initiatives directly support strategic priorities such as:
- guest experience excellence
- safety and compliance
- operational performance
- leadership effectiveness
- digital and business transformation
- Lead the adoption of modern learning approaches including digital learning, simulation-based training, microlearning, and blended learning solutions.
- Shipboard Learning & Development
- Ensure alignment with all maritime regulatory training requirements and safety standards.
Questions about this listing
What salary does MSC Group offer for this role?
MSC Group lists CHF 97'500 - 165'500 gross per year for this position in Genève. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MSC Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MSC Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at MSC Group?
Use the "Apply now" button on this page — it links directly to MSC Group's original listing at careers.msccruises.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
