Event Sales Manager (m/w/d) — Kulm Hotel St. Moritz

Full description

Event Sales Manager (m/w/d) — Kulm Hotel St. Moritz, St. Moritz (Engadin, Graubünden). Pensum: 100%. Vertrag: Unbefristet / Permanent. Stellenantritt: 2026-09-01.

Your Impact and Responsibilities

Are you a proactive sales professional with a passion for luxury hospitality? Do you thrive on forging strong client relationships, driving commercial growth, and shaping bespoke experiences in iconic destinations?As we continue transforming our Events organization across Kulm Hotel St. Moritz and Grand Hotel Kronenhof Pontresina, we are looking for a commercially driven Event Sales Manager to join our Brand & Commercial Team.This is not a traditional operational planning role—it is a strategic, business-development-focused position where you own the client’s commercial journey from pitch to contract.

• Proactive Business Development: Identify and secure new luxury MICE, corporate, and high-end social event opportunities across both iconic properties, with a focus on growing shoulder-period business.
• End-to-End Sales Ownership: Lead the complete sales cycle from initial inquiry to contract negotiation and signature, ensuring maximum conversion and revenue optimization.
• Relationship & Account Management: Build and nurture long-term strategic relationships with agencies, corporate clients, and event planners to drive repeat business.
• Client Experience & Site Inspections: Host inspiring site visits, craft bespoke event concepts tailored to both luxury brands, and act as a trusted commercial advisor.
• Cross-Functional Collaboration: Partner closely with Revenue, Marketing, Sales, and Hotel Operations to ensure a seamless commercial handover for flawless execution on-site.

This is You

• Experience: 5+ years of proven success in Event Sales, MICE Sales, or Luxury Hospitality Sales.
• Education: Bachelor’s degree in business, hospitality, or a related commercial field.
• Mindset: A proactive, commercially driven sales hunter who excels at networking, negotiation, and building genuine long-term relationships.
• Tech & Tool Savvy: Solid experience with hotel PMS, CRM, event management systems, and MS Office 365.
• Languages: Professional fluency in both German and English (written and spoken) is required.
• Bridge Builder: Ability to align commercial targets with operational realities while maintaining high standards of client satisfaction.

What we Offer

• Shape the Future: Play a key role in building and evolving the strategic Events organization for two of Switzerland’s finest luxury heritage hotels.
• Flexibility & Balance: Flexible working hours, primary office at Kulm Hotel St. Moritz, and an established Work from Home policy.
• Culture: A collaborative, dynamic environment within our Brand & Commercial Team, supporting your personal and professional growth.

Ready to shape the Future of Events at Kulm Group?We look forward to receiving your application! Please submit your CV and certificates.

Benefits

At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Apply now

Concierge (m/w/d)

Grand Hotel Kronenhof

100%

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: This is youGuest care at the highest level: Warm reception of our guests and ensuring smooth, professional service at the Concierge desk.Luxury Standards: Consistent compliance with and active application of Leading Quality Assurance (LQA) and Forbes standards throughout the guest journey.Fulfilling individual wishes: Personalised assistance ranging from insider recommendations and restaurant bookings to organising tailor-made experiences in the Engadin.Coordination & Logistics: Seamless organisation of arrivals and departures, luggage and valet parking services, as well as coordinating all shuttles and transfers.Relationship Management: Building and maintaining excellent relationships with local partners, mountain railways, event organisers, and regional service providers.Cross-departmental Communication: Ensuring a flawless flow of information within the Concierge team and close collaboration across all departments.Fleet & Equipment Maintenance: Overseeing the proper care and upkeep of the hotel fleet and operational equipment. This is what you move with usProfessional Experience: Several years of experience as a Concierge within the 5-star hotel industry.Luxury Service Standards: Sound knowledge and practical experience with LQA and Forbes standards.Local Knowledge & Passion: Excellent knowledge of the Engadin region and local area, or the motivation to acquire it quickly.Composure & Presence: Exceptional hospitality mindset, diplomatic negotiation skills, absolute discretion, and a polished appearance.Working Style & Mobility: Independent, highly structured approach to work, digital proficiency, and a valid Category B driving licence.Language Skills: Business fluent German and English; additional foreign languages are an asset. BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Chef de Rang - immediate start (m/w/d)

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: This is what you move with usExquisite guest hospitality: Welcome our international guests with warmth and professionalism, ensuring a memorable dining experience in our Grand Restaurant.Team leadership: Guide and support a team of Commis de Rang, ensuring seamless collaboration on the floor.Flawless service execution: Oversee operational flows during service, maintaining impeccable timing and coordination.Expert advice: Assist guests with tailored recommendations on our culinary selection, wine pairings, and dietary requirements.Upholding luxury standards: Ensure strict adherence to 5-star service guidelines, consistently applying Leading Quality Assurance (LQA) and Forbes standards across all touchpoints.Ambience & table culture: Guarantee precise table settings, pristine glassware, and refined presentation prior to each service.Menu development: Contribute valuable feedback during menu presentations and tasting sessions to continuously refine our offer. This is youEducation & foundation: Completed training in hospitality or equivalent practical experience within luxury gastronomy.Luxury standards: Proven experience in a 5-star hotel environment, with a solid working knowledge of LQA standards highly preferred.Passion for service: A refined eye for detail, basic beverage knowledge, and a genuine passion for fine dining culture.Resilience: A composure that shines during peak dinner services, paired with flexibility to work shifts.Languages: Good knowledge of English or German

• Italian is a Plus.Start: immediately or end of November

BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Personal Assistant of the General Manager (m/w/d)

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: Luxury Redefined – Join Our Exclusive TeamAs the General Manager's right hand, you will not only ensure seamless administrative processes behind the scenes, but also actively shape the guest and employee experience on the floor. In addition to traditional executive assistant duties, you will oversee exclusive events and use your keen eye for detail to ensure our quality standards are evident throughout the hotel.What you will achieve with us:Executive Support: Support the Hotel Directorate in daily operations, manage diaries, handle confidential correspondence, and provide comprehensive executive relief.Hands-on Event Support & Quality Control: Assist with the preparation and execution of internal events. You will actively walk the floor, critically inspecting setups, tableware, and decorations on-site to ensure everything meets the highest standards.Communication & Liaison: Act as the key point of contact between the Directorate, Department Heads, and the Event Team to ensure a smooth flow of information and operational excellence.Meeting & Project Support: Prepare agendas, take minutes, follow up on action points, and contribute to cross-departmental projects.Administrative Excellence & Data: Support the creation of reports, presentations, and statistics, assist with budgeting processes, and help the Directorate prepare for Board of Directors meetings. This is youExperience: Proven track record in a comparable role – ideally within luxury hospitality or at executive level in a corporate environment.Eye for detail & hands-on mindset: You enjoy desk-based work just as much as walking the floor with confidence and awareness, instantly spotting where a setup needs perfecting.Discretion & composure: You handle sensitive information with absolute confidentiality and maintain a clear head during dynamic event periods.Strong communication skills: Fluent written and spoken German and English; knowledge of Italian is an asset.Digital literacy & organization: Highly proficient with MS Office and standard hotel software, backed by a structured, forward-thinking approach.Do you thrive at the centre of the action, bring a hands-on approach, and impress with professionalism, discretion, and charm? If so, we look forward to receiving your application. BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.