Co-Lead Guest Experience — Weisse Arena Gruppe
- Location
- Laax
- Contract
- full-time
- Posted
- 45 days ago
Role overview
The Weisse Arena Group in LAAX is a pioneer in alpine tourism and an enthusiastic community for unique mountain adventures.
With cable cars, hotels, gastronomy, sports and rental shops as well as the LAAX School, we create unforgettable experiences for our guests - and attractive jobs for our employees.
Three houses, three different worlds, a common goal: special guest experiences with personality.
- The Weisse Arena Group in LAAX is a pioneer in alpine tourism and an enthusiastic community for unique mountain adventures.
- With cable cars, hotels, gastronomy, sports and rental shops as well as the LAAX School, we create unforgettable experiences for our guests - and attractive jobs for our employees.
Application process
- Support and further development of systems and digital applications used along Guest Journey
- Close cooperation with hospitality services, house-keeping, F&B, Revenue management and other relevant areas
- Mutual representation within the co-lead model as well as joint decisions on operational topics and measures to solve guest complaints Planning, implementation and
- Responsibility for hospitality, guest-exper and digitalization projects What makes you so special:
- Many years of experience in the hotel industry or in the hospitality industry, ideally with first management experience
- A well-defined understanding of guest experience, service quality and operational processes
- Pleasure to develop employees and successfully implement changes
- High level of initiative, decision-making pleasure and strong sense of responsibility
Contacts
- We look forward to seeing you., Weisse Arena Hospitality AG signinahotel/rocksresort Sarah Stücker Tel.
- 081 927 90 10 www.weissearena.com I www.laax.com I hotel I hotel I hotel I hotel
Additional details
- You take responsibility for the guest experience on the front and inside the resort, as well as for the value generation along the Guest Journey. What you are moving:
- Mutual representation within the co-lead model as well as joint decisions on operational topics and measures to solve guest complaints Planning, implementation and
Notes and original content
- You take responsibility for the guest experience on the front and inside the resort, as well as for the value generation along the Guest Journey.
- What you are moving:
- Mutual representation within the co-lead model as well as joint decisions on operational topics and measures to solve guest complaints
- Planning, implementation and
Questions about this listing
What salary does Weisse Arena Gruppe offer for this role?
Weisse Arena Gruppe lists CHF 83'500 - 105'000 gross per year for this position in Laax. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Weisse Arena Gruppe offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Weisse Arena Gruppe during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Weisse Arena Gruppe?
Use the "Apply now" button on this page — it links directly to Weisse Arena Gruppe's original listing at emea3.recruitmentplatform.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
