Customer service consultant/in JLR — Emil Frey
- Location
- Zug
- Contract
- other
- Posted
- Yesterday
Role overview
What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
Quality, tradition, innovation and customer orientation are the main pillars of the company.
The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services.
- What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
- Quality, tradition, innovation and customer orientation are the main pillars of the company.
Application process
- Free parking How to contact us Priska Küttel, Regional HR manager is looking forward to the complete application (e.g.
- CV, employment certificates, etc.) via the link "Apply now!".
- For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived.
- Female and other gender identities are explicitly included.
- Diversity also means for us that people work together in teams that achieve the best possible results through their uniqueness and diversity.
- We believe that a diverse workforce and an inclusive culture enable us to realize our full potential.
Contacts
- person for our customers in the service area Acceptance of repair and service orders
- Competent advice on service and repair services Preparation of estimates and invoices
- Coordination and scheduling between customer and workshop Ensuring smooth day-to-day operations
- Maintaining customer relationships and active customer support Your profile
- Completed technical training in the automotive sector (e.g. mechatronics specialist, automotive specialist) or in the commercial sector with experience in the automotive sector
- Several years of experience in customer contact, ideally in the automotive industry
- Very good German and English skills in word and writing, other foreign languages are advantageous
- Strong communication, organized and resilient High service and customer orientation Good IT user knowledge
- Driving Licence Cat.
- B What we offer You will find a new challenge with exciting tasks and much more:
Additional details
- Emil Frey AG Sihlbrugg is the official sales and service partner of the brands Jaguar, Land Rover, Opel, Kia, DS, Citroën, Leapmotor and Zeekr and also has a carrosserie and a spare parts warehouse.
- Contact person for our customers in the service area Acceptance of repair and service orders
- Competent advice on service and repair services Preparation of estimates and invoices
- Coordination and scheduling between customer and workshop Ensuring smooth day-to-day operations
- Strong communication, organized and resilient High service and customer orientation Good IT user knowledge
- An own, attractive pension fund as an independent pension fund A long-term business perspective
- Individual training and development opportunities At least 25 days of holiday
Notes and original content
- Your tasks
- Contact person for our customers in the service area
- Acceptance of repair and service orders
- Competent advice on service and repair services
- Preparation of estimates and invoices
- Coordination and scheduling between customer and workshop
- Ensuring smooth day-to-day operations
- Strong communication, organized and resilient
- High service and customer orientation
- Good IT user knowledge
Questions about this listing
What salary does Emil Frey offer for this role?
Emil Frey lists CHF 69'500 - 106'000 gross per year for this position in Zug. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Emil Frey offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Emil Frey during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zug?
EU/EFTA residents living in the border zone of the country adjoining Canton Zug can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zug's cantonal migration office or with HR during the application.
How do I apply for this position at Emil Frey?
Use the "Apply now" button on this page — it links directly to Emil Frey's original listing at jobs.emilfrey.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
