Kundendienstberater/-in der Marke BMW — Emil Frey

Full description

The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation and customer orientation are the main pillars of the company. The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services. Emil Frey AG St. Moritz is the official sales and service partner of the BMW and Subaru brands and also has a spare parts warehouse, a washing plant and a filling station. Your tasks for service and repair acceptance

• Workshop acceptance, advice and support of our customers
• Termination of customer orders for the workshop
• Planning and coordination of workshop orders until clearing
• Invoicing of workshop orders / preparation of offers
• Processing and submission of guarantee and goodwill cases to the importer
• Mutual Support in Customer Service Your Profile
• Experience in the automotive industry, advantageous technical training in the automotive industry
• Very good IT user knowledge and commercial flair
• Enjoying customer contact and good communication skills
• High performance, teamwork and flexibility
• Stylistic German, Italian and English of advantage What we offer you You will find a new challenge with us with exciting tasks and much more:
• Numerous discounts (new cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
• An own, attractive pension fund as an independent pension institution
• A long-term business perspective
• Individual training and development opportunities
• At least 25 days of holidays We have always maintained a culture of respectful open dialogue. Not only with our customers, but also with our employees. Through your versatile and responsible tasks, you can make a targeted contribution to our company with your valuable cooperation. As you can contact us Claudio Peer, Head of Administration and Personnel is looking forward to the complete application (e.g. CV, employment certificates, etc.) via the link "Apply now!". For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. Female and other gender identities are explicitly included. For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and diversity. We believe that a diverse workforce and an inclusive culture enable us to realize our full potential.
• Workshop acceptance, advice and support of our customers
• Termination of customer orders for the workshop
• Planning and coordination of workshop orders until clearing
• Invoicing of workshop orders / preparation of offers
• Processing and submission of guarantee and goodwill cases to the importer
• Mutual support in customer service
• Experience in the automotive industry, advantageous technical training in the automotive industry
• Very good IT user knowledge and commercial flair
• Enjoying customer contact and good communication skills
• High performance, teamwork and flexibility
• Stylistic German, Italian and English are advantageous