Case handler/patient disposition — Klinik SGM Langenthal

Role overview

Tasks

• Processing of applications according to allocations in the ambulatory area
• Maintaining the waiting list
• Telephone and written communication with patients, relatives and internal and external bodies
• Coordination of patient appointments and invitation to the initial interview
• Ensuring smooth operation between ambulatories and patient disposition
• Maintenance and management of master/patient data in the Nexus system
• Support for administrative activities and process optimization Requirements
• Kauffrau/Kaufmann with professional card or with paramedical training and further education as a clerk H+
• Experience in disposition and/or healthcare is beneficial
• High service orientation and high quality awareness
• Strong organisational skills and networked thinking
• Very good knowledge of German in word and writing
• Very good communication skills with internal and external contact groups
• Resilience and flexibility in a dynamic environment
• Secure handling of IT systems, common office applications and Nexus is an advantage
• Supporting the Christian core values of the clinic SGM Clinic SGM Langenthal is a recognized specialist clinic for psychiatry, psychotherapy and psychosomatics with inpatient and outpatient treatment offers. The therapy offered is integrative and involves the spiritual dimension.

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