Boutique Manager — Cartier
- Location
- St Moritz
- Contract
- full-time
- Posted
- 137 days ago
Role overview
Reference code: JR128793 The story of Cartier is founded on curiosity and passion.
For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Professions from our boutiques to our workshops and corporate offices.
Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striking to continuously rich our Maison HOW WILL YOU MAKE AN IMPACT?
- Reference code: JR128793 The story of Cartier is founded on curiosity and passion.
- For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Professions from our boutiques to our workshops and corporate offices.
- YOUR RESPONSIBILITIES Working in collaboration with the various Cartier Switzerland departments, you will be responsible for the boutique's commercial and operational performance by improving the main retail efficiency indicators, developing the team's skills and optimizing operational costs.
- As an experienced and exemplary manager, you will create a positive and motivating environment that encourages performance, learning and personal development.
Main responsibilities
- YOUR RESPONSIBILITIES Working in collaboration with the various Cartier Switzerland departments, you will be responsible for the boutique's commercial and operational performance by improving the main retail efficiency indicators, developing the team's skills and optimizing operational costs.
- As an experienced and exemplary manager, you will create a positive and motivating environment that encourages performance, learning and personal development.
- Managing, training and developing your team give you a sense of flesh and give every the opportunity to contribute to our collective success.
- Developing your employees Creative and proactive, you will translate the boutique's strategy and ambitions into individual and collective priorities and objectives on a daily basis.
- As an ambassador for the boutique and the Maison, you will be an exemplary embodiment of the image and values of the Maison, which you will represent to all its internal and external audiences, both in and out of the boutique.
- You will be approaching, engaging and professional at all times, and demonstrate an excellent level of self-awareness.
Company and context
- Working close with the sales and communications teams, you will ensure that the customer is constantly at the heart of your actions at all levels of the organization, in strict compliance with the Maison's image and strategy.
- Guaranteeing the perfect orchestration of the customer experience, you will bring to bear at the highest level our expertise in terms of hospitality, personalized experiences and event programming.
- Attentive to the smallst detail, uncompromisingly demanding but agile at all times, you will ensure the quality and enrichment of our database and its strategic and tactical activation in the service of our established ambition: to engage and surprise our customers of today, today and tomorrow.
- You will be responsible for ensuring that the customer strategy, the customer action plan and the boutique's annual events program are fully deployed to enhance its appeal and influence.
- In compliance with the policies, procedures and guidelines of our Maison, you will supervise operations and be responsible for promoting a culture of efficiency and continuous improvement at all levels of the organization.
- All these actions converge to serve a triple objective: the perfect management of flows, the optimization of the employee experience and the fluidity of the customer experience.
- HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Master's degree or equivalent 10+ years Retail experience in managing and developing large teams Strong leadership, communication and management skills with a flair for business and customers.
- Knowledge of the luxury goods industry and the Jewellery and watchmaking actors is a plus.
- Strong organizational skills and long-term vision.
Questions about this listing
What salary does Cartier offer for this role?
Cartier lists CHF 96'000 - 147'500 gross per year for this position in St Moritz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cartier offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cartier during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Cartier?
Use the "Apply now" button on this page — it links directly to Cartier's original listing at careers.richemont.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
