Assistant Front Office Manager (m/w/d) — Kulm Hotel St. Moritz
NewCHF 68'000 - 103'000
Kulm Hotel St. Moritz · Pontresina (GR)
- Location
- Pontresina
- Contract
- permanent
- Posted
- Today
SalaryCHF 68'000 - 103'000
Role overview
Assistant Front Office Manager (m/w/d) — Kulm Hotel St.
Moritz, St.
Moritz (Engadin, Graubünden).
- Assistant Front Office Manager (m/w/d) — Kulm Hotel St.
- Moritz, St.
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
What the company offers
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Application process
- now Assistant Reservations Manager (m/w/d) Grand Hotel Kronenhof 100%
- People at 1800m above sea level are shaping the Luxury Mountain Travel.
- Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience.
- As a member of the Luxury Kulm Group you are part of the key to our success.
- Together, we make every stay deeply inspiring, unique and distinctive.
- And as such, we embrace our culture: understated luxury, inspiration, and a life experience.
- Together, we make it happen.
- This is your chance to be a member of our shaping culture:
Contacts
- This is what you move with usYou are the voice of our hotel: Whether by phone or email, you craft compelling offers, confirm bookings, and ensure follow-ups are handled with precision – all in line with LHW and ISO standards.You think in terms of occupancy and opportunity: You keep our reservations plan accurate and up to date, actively contributing to the optimal utilization of our room inventory.You bring numbers to life: In close collaboration with the Executive Assistant Manager and Front Office Manager, you develop forecasts and reports that are essential for daily planning.You are meticulous with data: Guest profiles and databases are maintained with care and discretion – structure and compliance are part of your DNA.You stay ahead of the curve: From managing the Channel Manager system to continuously refining our ISO and RIMS standards – you ensure smooth operations and bring fresh ideas to the table.You turn potential into performance: Upselling is more than a task to you – it’s a way to enhance the guest journey and create meaningful added value.Why join us?
- Because you’ll be part of one of Switzerland’s most renowned hotels – a place where you don’t just work, you help shape the future.
- You’ll be surrounded by passionate professionals and experience a team culture defined by elegance, authenticity, and collaboration.
- This is youProfessional background: You have completed vocational training in hospitality or a commercial field – ideally within luxury hospitality – and offer several years of relevant experience.
- Sales mindset: You understand what drives booking decisions and how to elevate the guest experience through strategic room sales.
- Language skills: You speak and write fluently in German and English; additional knowledge of French or Italian is a plus.
- Composure & clarity: Whether under pressure or in direct guest communication, you remain professional, efficient, and warm.
- Drive & growth orientation: You are eager not just to meet expectations but to improve processes and invest in your own development.
- BenefitsAt Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks. Reservations Agent (m/w/d) Kulm Hotel
Additional details
- Stellenantritt: 2026-07-01. This is what you move with us
- Guest Experience: With your profound knowledge of the hotel and the local region, you inspire our guests and guarantee a unique, world-class experience. Assistant Reservations Manager (m/w/d) Grand Hotel Kronenhof Reservations Agent (m/w/d) Housekeeping Director (m/w/d)
Notes and original content
- Stellenantritt: 2026-07-01.
- This is what you move with us
- Guest Experience: With your profound knowledge of the hotel and the local region, you inspire our guests and guarantee a unique, world-class experience.
- This is you
- Assistant Reservations Manager (m/w/d)
- Grand Hotel Kronenhof
- Reservations Agent (m/w/d)
- Kulm Hotel
- Housekeeping Director (m/w/d)
